The senior case manager position is designed to assist persons in identifying and acquiring supports which allow them to live in the community. The senior case manager should assist the individual in a way which supports the person in making his/her own choices and decisions about these supports. The senior case manager should function as an educator and a resource to both clients and peers within the department. Life decisions should be made by the individual and/or guardian. The senior case manager will focus on coordinating services for vulnerable individuals and assisting them to navigate the complex service delivery system. The position will provide a systematic process of on-going assessment, planning, referral, service coordination, monitoring, consultation and advocacy assistance, through which multiple service needs of individuals are addressed. This position will be responsible for directly coordinating a caseload, and facilitate/coordinate other services or supports, which will positively influence individuals’ lives. The senior case manager will have contact with a wide range of organizations, families, and other community members. The case manager will always act in a professional manner and understand that they represent the interests of the individual they support as well as of the case management department as a whole.
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Job Type
Full-time
Career Level
Senior