Senior Case Manager

Project Hospitality • New York, NY

2d • $27 - $32

About The Position

The Senior Outreach Case Manager functions as the shift coordinator and ensures that the case managers complete all tasks identified in the team meetings. Responsible for decisions related to team and client safety while on the street.

Requirements

• This position requires Bachelor’s degree with relevant related experience or a HSD with 3-5 years’ experience working with the homeless, substance abuse, and mentally ill population.
• Excellent outreach and client engagement skills a must.
• Must possess a clean and valid driver’s license and the ability to drive a passenger van.
• Must have excellent communication skills both orally and in writing with individuals and groups in regard to complex and sensitive issues.
• The physical ability to perform the essential job functions is needed.
• In addition, the Senior Outreach Case Manager shall perform any duties as required to meet the needs of the program and the clients we serve.
• The agency reserves the right to review and change job duties and responsibilities as the need arises.
• This job description does not constitute a written or implied contract of employment.

Nice To Haves

• Bilingual Spanish/English preferred.

Responsibilities

• Fully responsible for making critical clinical decisions regarding clients while on the street.
• Handling client crises as they arise.
• Coordination of care in conjunction with other members of team.
• Develop outreach approaches and develop treatment planning. Oversee information and referral work.
• Outreach to community and city agencies and organizations to educate about PH outreach services.
• Responsible to meet with Assistant Program Director each week to report on cases being worked on.
• Manage data coordination and completion of reports in a timely manner.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 251-500 employees