Senior Care Manager RN - Patient Flow

Providence • Seattle, WA

1d

About The Position

The Senior Care Manager RN Flow Coordinator / Expeditor plays a pivotal role to decrease barriers, improve patient access and enhance quality of care using clinical expertise, leadership, organizational awareness, and critical thinking skills. The Senior Care Manager RN collaborates and provides support to other healthcare providers, patients, physicians, and care programs. Personal and professional development is an expectation of the role to ensure consistent application of procedures, patient flow processes, and optimal communication Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Shared Services thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. In real time, expedite, prioritize, synchronize and mediate clinical issues, remove barriers to discharge and address delays in care. Triage alerts and situational awareness via investigation per the electronic medical record and additional clinical resources. Manage deviations from patient care pathways; resolve bottlenecks, variation in service level agreements, optimize communication and prioritization with support services and a variety of clinical departments. Provide leadership and work with STOC colleagues to address patient flow issues. In concert with Case Management, anticipate and determine strategies for long length of stay or complex discharge patients. Collaborate with STOC operations and acute care leadership to identify process improvement strategies, reduce patient length of stay (LOS), trend delays, support quality initiatives and enhance patient safety. Define patient activity triggers and feedback mechanisms to inform operational team members, physician leaders, and administrative team to mitigate over capacity situations. Develop strategies to manage surge in patient volumes. In collaboration with STOC leadership, develop quality and performance criteria and metrics for specific departmental initiatives. Assists in distribution for current and following shifts and helps coordinate available personnel to meet needs of current and future staffing demands Collaborates with Administrative Supervisors to coordinate hospital activities on assigned shift to assure optimal patient care. Applies “system thinking” to identify and develop solutions to problems Manage patient through-put for maximum efficiency and patient census Specific Actions/Decisions: Address conditional discharges orders. Liaise with STOC staff and providers regarding clinical priorities and synchronization based on system needs.

Requirements

• Bachelor's Degree Nursing
• Required upon hire: Washington Registered Nurse License
• 5 years Clinical experience with 2 years of progressively responsible management or supervisory experience in acute-care facility.

Nice To Haves

• Master's Degree Nursing

Benefits

• Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
• We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.
• Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior