Senior Calibration Technician (Los Angeles)

Kinetic•Hawthorne, CA

About The Position

As a Senior Calibration Technician, your objective is to ensure that the Hub delivers accurate, complete, and cost-effective ADAS calibrations for customers every day. With expert automotive and shop experience, you’ll train, lead, and manage a team of ADAS technicians, focusing them on high-quality and efficient vehicle calibration, maintenance, and repair work in accordance with the company’s technical and operational standards. You’ll update and revise calibration techniques and approaches as needed to foster a culture of continuous improvement. The Senior Calibration Technician role is designed to accelerate business growth by driving customer satisfaction, retaining and building customer relationships, and contributing to the evolution of technical offerings at Kinetic Hubs.

Requirements

5+ years of technical / ADAS calibration experience, with a proven ability to diagnose and troubleshoot complex technical issues with modern vehicles
In-depth knowledge of automotive technologies, as well as demonstrated skill with ADAS calibration tools, OEM and aftermarket diagnostic equipment, and electrical diagnostics/repair techniques
Valid driver's license and ability to pass an MVR check
Referenceable track record supporting demanding customers, developing talented team members, overcoming technical challenges, and delivering consistently against targets
History working well in a fast-paced, dynamic environment while successfully managing multiple priorities

Nice To Haves

Experience with multiple OE diagnostic tools
Experience in autobody collision repair
Experience as a mobile technician
Automotive-related degrees or certifications

Responsibilities

Operations management: oversee the team’s daily work quality and output by designing and tailoring workflows, meeting prescribed schedules, and constantly improving cycle time
Quality control: ensure OEM-specified service procedures are followed accurately and consistently, adhering to industry best practices
Collaboration: work with Kinetic team members and clients to understand requirements, address concerns, deliver solutions, help improve Kinetic’s AI and robotics technologies, and ensure high customer satisfaction
Resource management: ensure efficient utilization of staff, tools, and facility space to reduce cost, improve accuracy, and maximize calibration volume
Executive communication: write and speak clearly, concisely, and accurately to both internal and external audiences
Team leadership: inspire, coach, and provide technical support to a team of ADAS technicians in order to reach daily operations goals, enable ongoing skill development, and encourage career growth
Thought leadership: serve as the expert in automotive knowledge on topics including ADAS calibration, maintenance procedures, issue troubleshooting, and tooling/ equipment
Recordkeeping: organize and store vehicle, customer, and job documentation, including photos, scan reports, and performance metrics
Safety protocol: ensure personnel safety and facility-level OSHA compliance