Senior Business Systems Analyst

UPS • Parsippany, NJ

284d • Hybrid

About The Position

This position is hybrid and will require candidates to work in the Parsippany, New Jersey, office 3 days a week. The Senior Business Systems Analyst performs functions on highly complex projects and provides guidance to a team of Business Systems Analysts (BSAs) on cross-functional projects. They serve as a liaison between the business community and Information Services (I.S.). This position elicits and analyzes business needs for highly complex projects and validates that solutions fit within the long-term strategic vision. The Senior Business Systems Analyst determines the impact and integration of solutions to business processes and systems. They ensure Business Systems Analysis (BSA) work products conform to quality and content standards. This position stays current on industry best practices, standards, trends, tools, and techniques. They collaborate with organizational stakeholders and senior management to establish and implement processes that enhance efficiency and improve work products for the enterprise. The Senior BSA may lead, train and mentor a team of Business Analysts.

Requirements

• Experience with Agile Business Analysis.
• Knowledge of Business Process Analysis and Requirements Prioritization.
• Familiarity with People Management, Requirements Management, and Team Leadership & Motivation.
• Excellent written and verbal communication skills.
• Bachelor's degree in Computer Science or related discipline, or equivalent in education and work experience.
• Knowledge/understanding of Sales Compensation Process, Sales Leads and Opportunities, Sales Training, and Customer Onboarding Process.
• Knowledge/understanding of Salesforce (SAAS).

Responsibilities

• Elicit and analyze business needs for highly complex projects.
• Validate that solutions fit within the long-term strategic vision.
• Determine the impact and integration of solutions to business processes and systems.
• Ensure BSA work products conform to quality and content standards.
• Stay current on industry best practices, trends, tools, and techniques.
• Collaborate with organizational stakeholders and senior management.
• Lead, train, and mentor a team of Business Analysts.
• Build solid relationships with all project stakeholders.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Couriers and Messengers
• Education Level: Bachelor's degree