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As a Senior Business Systems Analyst at American Eagle Outfitters, you will play a crucial role in enhancing the customer journey through effective support of Payments Product Owners. This fully remote position allows you to work from anywhere in the United States, providing flexibility while contributing to the company's success. Your primary responsibilities will include coordinating with cross-functional partners to ensure seamless writing, analysis, and planning processes. You will be expected to leverage your analytical skills to identify areas for improvement within the customer journey, tools, and processes related to payments. This role requires a proactive approach to problem-solving and the ability to communicate effectively with various stakeholders to drive initiatives forward. In this position, you will be tasked with gathering and analyzing data to inform decision-making and strategy development. You will collaborate closely with product owners to understand their needs and translate them into actionable insights. Your expertise will be essential in identifying gaps in current processes and recommending solutions that enhance the overall customer experience. Additionally, you will be responsible for documenting requirements, creating process flows, and ensuring that all stakeholders are aligned on project goals and timelines. Your ability to work independently and manage multiple priorities will be key to your success in this role.