Senior Business Systems Analyst

NFF-posted 3 days ago
Full-time • Mid Level
Washington, DC
101-250 employees
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NFF is seeking a Senior Business Systems Analyst for one of our premier DC customers. The Business Systems Analyst will support enterprise-level requirements development, process analysis, and systems modernization activities aligned with the mission. This role formulates and defines system scope and objectives, analyzes business and user needs, documents requirements, and translates them into system specifications supporting emergency operations and core IT environments.

  • Formulates and defines systems scope and objectives based on user needs and a comprehensive understanding of business systems
  • Devises or modifies procedures to solve complex problems considering system limitations, operating time, and desired results
  • Provides consultation on complex projects and contributes as a senior-level specialist across phases of systems analysis.
  • Leads requirement development sessions to gather detailed business and functional requirements.
  • Analyze existing workflows, processes, and system configuration to identify improvement opportunities and modernization needs.
  • Develops business process models, use cases, workflow diagrams, and documentation to support system design and decision making.
  • Translates business and operational requirements into clear, actionable technical specifications for IT teams.
  • Evaluates system capabilities, performance data, and user feedback to recommend system enhancements or process modifications.
  • Supports testing activities including test plan development, test case creation, user acceptance testing, and issue tracking.
  • Coordinates with cross-functional stakeholders to ensure alignment between operational needs, technical solutions, and project goals.
  • Assists in the development of standardized tools, templates, documentation framework, and reporting dashboards.
  • Supports change management activities including training documentation, stakeholder communication, and workflow transition support.
  • Conducts impact assessments to determine effects of system changes on users, processes, and integrated systems.
  • Supports data validtation, data mapping, and data quality reviews to ensure accuracy and consistency across platforms.
  • Prepares reports, presentations, and recommendations for leadership based on analysis, findings, and project outcomes.
  • Required 11+ years within a Software Development Lifecycle (SDLC)
  • Required 11+ years’ experience with business systems analysis or IT project support
  • Required 11+ years’ experience with workflow analysis and enterprise process improvement
  • Required 11+ years’ experience requirement gathering and documentation
  • Required 11+ years with workfloc and process-mapping tools (Visio, etc)
  • Required 11+ years’ experience in use case development and process modeling
  • Required 11+ years’ multistakeholder coordination experience
  • Required 11+ years’ of testing and UAT support
  • Required 11+ years’ experience with change management support
  • Required 11+ years’ experience with reporting, dashboard creation, and presentations
  • Highly desired experience within a government or public safety environment.
  • Medical, Dental and Vision, Health Savings Account, Flexible Spending Account
  • STD, LTD, Supplemental life insurance and ADD&D
  • Comprehensive 401k plan
  • Paid Time Off
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