Senior Business Systems Analyst - ITAM - Remote

UnitedHealth Group•Eden Prairie, MN

12h•Remote

About The Position

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care’s most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together. We are looking for a seasoned IT Asset Management (ITAM) specialist to join our Enterprise ITAM organization. This role plays a critical part in integrating newly acquired companies into our enterprise wide ITAM and Software Asset Management (SAM) ecosystem. The selected candidate will lead end to end integration efforts, ensure alignment with enterprise governance, and leverage AI driven capabilities to optimize onboarding and operational efficiency during M&A transitions. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Requirements

10+ years of IT Asset Management experience with solid emphasis on Software Asset Management
5+ years of experience executing ITAM/SAM integration efforts during mergers and acquisitions
5+ years of experience with ITAM and SAM methodologies and frameworks
5+ years of experience leading ITAM platforms (Flexera, Snow, or similar)
5+ years of experience working with AI/ML concepts and their application in ITAM automation and optimization

Nice To Haves

Certified IT Asset Manager (CITAM)
Certified Software Asset Manager (CSAM)
ITIL Foundation or higher
Proven solid analytical mindset with excellent problem solving abilities
Proven outstanding communication, negotiation, and stakeholder management skills
Proven ability to work under pressure in a fast moving, evolving environment

Responsibilities

Lead the ITAM integration workstream for acquired entities, ensuring alignment with enterprise ITAM and SAM standards
Oversee the onboarding of SAM practices, including license compliance, entitlement ingestion, software lifecycle governance, and data consolidation
Partner with cross functional teams to ensure seamless transition of IT asset data, tooling, and operational processes
Identify opportunities to apply AI/ML and automation for improving integration speed, accuracy, and scalability
Build and implement AI enabled workflows for data mapping, reconciliation, normalization, and compliance validation
Evaluate emerging AI solutions to enhance both integration and steady state ITAM operations
Collaborate with Legal, Finance, Procurement, Security, and IT teams to evaluate ITAM implications during pre and post acquisition phases
Conduct IT asset and software portfolio assessments for acquired entities, identifying risks, gaps, and remediation plans
Provide executive level insights and recommendations for integration planning
Ensure adherence to enterprise ITAM policies, global regulatory requirements, and audit frameworks
Track, report, and communicate integration progress, risks, remediation actions, and compliance metrics
Support internal and external audits related to software licensing and IT asset governance
Serve as a trusted ITAM advisor to business, technology, and acquisition integration teams
Deliver training, workshops, and guidance to stakeholders from acquired entities to onboard them into enterprise SAM/ITAM practices
Build solid relationships with enterprise IT, architecture, and procurement teams to maintain integration momentum
Oversee day to day SAM operations including license allocation, renewals, compliance assessments, and optimization
Maintain accurate inventory for hardware and software assets across the enterprise
Manage entitlements, contracts, and vendor documentation within ITAM repositories and tooling
Conduct periodic compliance reviews and true-ups for major software publishers
Identify cost saving opportunities through license rationalization, contract optimization, and usage analytics
Monitor ELP (Effective License Position) for key vendors and ensure continuous compliance
Ensure data quality by regularly performing normalization, reconciliation, and cleansing activities
Collaborate with IT operations to maintain accurate discovery and automated inventory feeds
Generate regular dashboards and KPI reports on asset usage, compliance, inventory accuracy, and financial impact
Provide business insights to support budgeting, forecasting, and renewal planning
Maintain ITAM standard operating procedures and process documentation
Ensure consistent execution of ITAM lifecycle processes including request, procurement, deployment, retirement, and disposal
Support continuous improvement initiatives to mature enterprise ITAM capabilities