Senior Business System Owner - ALFA
About The Position
We’re seeking a dynamic Lead Product Owner to join a team that manages and supports our primary portfolio system, ALFA. In this highly visible role, you’ll support the vision, strategy, and execution of solutions that enhance customer engagement, drive revenue growth, and empower internal teams to succeed. About ALFA ALFA is a mission-critical contract management system that supports the full contract lifecycle for our Lease and Loan finance contracts and is cornerstone to the DTFS IT landscape, it plays a central role in enabling digital transformation and operational excellence across the business. Why Join Us • Impact at Scale: Your work will directly support key business initiatives that drive growth targets, customer and dealer satisfaction, and ensure compliance with regulatory standards. • Innovation Culture: Join a collaborative, forward-thinking team that values experimentation, continuous improvement, and creative problem-solving. • Professional Growth: Expand your leadership, business, and technical expertise through meaningful projects and cross-functional collaboration. If you’re passionate about development, thrive at the intersection of business and technology, and are driven to lead impactful change, we’d love to hear from you.
Requirements
- BS/BA and prefer 5-7 years of relevant experience or 8 years functioning as a power user/SME for a portfolio management system in lieu of a degree.
- Excellent communication, analytical, and problem-solving skills.
- Adaptability and a proactive approach to learning new technologies and processes are highly valued.
Nice To Haves
- Experience using and/or supporting the ALFA system or similar contract management system.
- Proven ability to collaborate across business and technical teams and manage multiple priorities effectively.
- Accounting and/or finance background.
- Knowledge of release management, user acceptance testing, data governance, and compliance frameworks.
- Commercial finance operations experience
- Experience functioning in a leadership/mentor type role.
Responsibilities
- Serve as primary subject matter expert for ALFA system encompassing business processes and system.
- Drive continuous improvement initiatives while ensuring compliance with internal controls, financial standards, and legal regulations.
- Troubleshoot system issues—assess business impact, prioritize fixes, and coordinate testing and validation.
- Act as a consultant and platform advocate, optimizing processes and maximizing ALFA’s functionality to better support business needs.
- Collaborate with cross-functional partners—including IT, Finance, Operations, Compliance, Sales, Marketing, and Credit—to deliver efficient, high-value solutions.
- Support strategic initiatives through requirements gathering, testing, and implementation activities.
Benefits
- Benefits include annual bonus program
- 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age
- starting at 4 weeks paid vacation
- 13+ calendar holidays
- 8 weeks paid parental leave
- employee assistance program
- comprehensive healthcare plans and wellness programs
- onsite fitness (at some locations)
- tuition assistance and volunteer paid time off
- short-term and long-term disability plans
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
