The Trade Desk-posted 4 months ago
$103,000 - $189,200/Yr
Full-time • Senior
New York, NY
1,001-5,000 employees
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers -- and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day. The NAMER Business Strategy and Activation team is seeking a Director, Sales Operations to lead operational excellence and serve as a strategic partner to GTM Sales and Client Services leadership. This role sits within the Global Revenue Operations (GRO) organization, where Business Strategy and Activation plays a critical role in advancing commercial priorities, scaling processes through continuous improvement and innovation, and enabling field productivity through strong cross-functional collaboration. In this role, you'll act as a thought partner to senior sales leaders- driving the rhythm of the business, building scalable infrastructure, and supporting execution against growth targets. A core focus of this role will be to uncover trends, surface actionable insights, and translate data into strategy to deepen understanding of what's happening within the book of business.

  • Serve as the strategic operations lead for agency commercial teams, supporting execution, driving consistency, and unlocking team productivity through influence and results.
  • Collaborate closely with cross-functional stakeholders-Marketing, Sales Strategy, Training, Product, Finance, and Legal-to align efforts and ensure seamless execution of client focused initiatives.
  • Partner with the Business Intelligence team to uncover trends, seasonality, and performance patterns - translating insights into actionable recommendations that guide leadership decision-making.
  • Ensure data integrity and accuracy for forecasting and pipeline management, supporting broader data hygiene efforts and enabling insight-driven decisions.
  • Proactively support Business Development and Client Service leaders by anticipating business needs and independently advancing initiatives aligned with key commercial priorities.
  • Develop and implement best practices across the commercial teams that align with company goals, ensuring consistent and scalable execution.
  • Manage multiple interconnected initiatives in a complex, matrixed environment, ensuring projects are delivered on time and meet strategic objectives.
  • Lead change management efforts related to systems, processes, and organizational design - taking a customer first approach and driving adoption of new ways of working.
  • Represent the needs of your commercial team in the design and development of processes and tooling - ensuring their perspective is reflected in regional initiatives and embedded in scalable solutions.
  • 5+ years of experience in Sales Operations, Strategy, or Business Operations, ideally within a high-growth, data-driven, or technology-forward organization.
  • Strong technical and operational aptitude with the ability to manage complex projects and processes.
  • Experience of Microsoft Office Suite required (proficient in Excel required).
  • Passion for understanding and adapting to local cultures and work practices.
  • Exceptional communication and presentation skills, with the ability to articulate complex ideas clearly and persuasively.
  • Highly organized, with the ability to prioritize and manage multiple tasks simultaneously in a fast-paced environment.
  • Ability to influence stakeholders and senior leadership through results-driven actions rather than formal authority.
  • Proven ability to build strong relationships with VP-level leaders and above, and drive consensus with multiple stakeholders across complex issues.
  • Analytical mindset with experience in creating strategic plans, setting success metrics/goals, and adapting them based on performance.
  • A proactive, self-starter attitude with a willingness to learn and take on new challenges.
  • Experience in programmatic advertising or digital media is a plus.
  • Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents.
  • Retirement benefits such as a 401k plan and company match.
  • Short and long-term disability coverage.
  • Basic life insurance.
  • Well-being benefits.
  • Reimbursement for certain tuition expenses.
  • Parental leave.
  • Sick time of 1 hour per 30 hours worked.
  • Vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter.
  • Around 13 paid holidays per year.
  • Employees can also purchase The Trade Desk stock at a discount through The Trade Desk's Employee Stock Purchase Plan.
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