Senior Business Strategy Analyst

bswift

18h•Remote

About The Position

bswift is a leading benefits administration company that specializes in providing tailored solutions for our clients. Our mission is to simplify the complex world of employee benefits and deliver exceptional service to our clients. We are looking for a talented and experienced individual to join our team as the Senior Business & Strategy Analyst. The Senior Business & Strategy Analyst will be part of the internal consulting group (Business Analytics) within bswift, responsible for partnering across the company to influence effective datadriven decisions that drive growth and profitability. This is a fastmoving, highimpact role requiring someone who can rapidly contextswitch across priorities, operate with analytical rigor, and leverage modern AI tools to accelerate their work. The role provides detailed reporting, business case development, and analysis used by leaders across the company to reach our goals.

Requirements

5+ years in business analytics, management consulting, investment banking, or strategy
Strong SQL skills; advanced Excel proficiency
Comfort with data visualization tools (PowerBI or equivalent)
Demonstrated ability to operate effectively in a fastpaced, highpriorityswitching environment
Proven ability to build and deliver business cases with speed and rigor
Experience leveraging AI tools (Claude, ChatGPT, etc.) to increase analytical output
Strong crossfunctional relationship skills and collaborative mindset
Intellectual curiosity and a bias for digging deep into details
Sense of urgency and demonstrated results orientation

Nice To Haves

Experience at a SaaS company
Background in benefits administration or HR technology
Familiarity with call center operations, voicebot/IVR solutions, or conversational AI
Experience working within a Private Equitybacked company

Responsibilities

Influence change and tell a compelling, datadriven story — translating complex analyses into clear, actionable insights for senior stakeholders
Solve critical business problems through rigorous data analysis and manage multiple priorities as business needs shift
Develop and deliver rapidturnaround business cases to assess opportunity value and inform strategic and gotomarket decisions
Measure and track effectiveness of technology and product initiatives, identifying trends, performance gaps, and optimization opportunities
Analyze behavioral and engagement data to surface insights that improve customer and employee outcomes
Partner with product, marketing, and operations teams to translate data findings into targeted strategies and recommendations
Support the quarterly Board of Directors analyses and reporting packages
Collaborate across functions—Service, Sales, Call Center, Marketing, Operations, Finance—to align on business objectives and drive results
Leverage AI tools (Claude, ChatGPT, etc.) to accelerate analytical workflows and improve overall output quality

Benefits

Comprehensive Health Benefits: Access to health, dental, and vision plans to support your wellness and that of your family.
Competitive Compensation: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.
Remote first, Office friendly environment! No time to commute? No problem!
Retirement Savings Plans: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs.
Professional Development: Opportunities for career growth, including training and access to resources to support your career progression.
Supportive Culture: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.
Employee Wellbeing Initiatives: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.

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