About The Position

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Business Strategy Analyst, you will be supporting the P&C Underwriting Analytics and Data Science portfolio management in project management, business case analysis, and storytelling/influence to manage our portfolio and workflow, ensure solutions align with business objectives with clear measured value, and provide strategic influence through data and visualization. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, or Tampa, FL. Relocation assistance is not available for this position.

Requirements

  • Bachelor’s Degree in Business, Science, Finance, Economics or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
  • 6 years of data and/or analytics or strategy consulting experience; OR a minimum of 4 years of data and/or analytics or strategy consulting experience and up to 2 years of progressive functional business relevant experience for a total of 6 years combined experience; OR Advanced Degree in Business, Science, Finance, Economics or related discipline and 4 years of experience in data and/or analytics or strategy consulting.
  • Experience identifying business needs and managing strategic plans driven by qualitative/quantitative analysis and market insights.
  • Demonstrated experience using data analytics to formulate data-driven insights and influence business decisions.
  • Experience performing complex data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python, SQL, Snowflake, SAS, Adobe Analytics).
  • Demonstrated experience in project management.

Nice To Haves

  • Demonstrated experience within the Property & Casualty (P&C) insurance domain, with a track record of driving solutions.
  • Proven ability to effectively partner with Data Science, Analytics, and/or IT teams to deliver impactful, cross-functional results.
  • Experience creating custom visualizations that translate data into compelling narratives and influence decision-making.
  • A history of successfully navigating and solving complex problems characterized by high levels of ambiguity.
  • Skill in fostering strong collaborative relationships with diverse stakeholders to achieve shared objectives.
  • Exceptional attention to detail
  • US military experience through military service or a military spouse/domestic partner

Responsibilities

  • Collaborates with key stakeholders to identify key business assumptions and hypotheses around line of business strategy.
  • Continuously refines hypotheses and identifies business questions to explore further.
  • Facilitates the integration of the analytic strategy and business strategy.
  • Develops the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience.
  • Collaborates with key stakeholders to evaluate and uncover strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience.
  • Applies analytical rigor to define outcome measures, improve prioritization, increase agility in decisioning, improve ability to evaluate progress towards business outcomes, and to evaluate risks to strategic goals.
  • Leverages advanced data-driven problem-solving techniques to manipulate and interpret business results.
  • Translates findings into insights for strategy management and execution.
  • Communicates the significance of strategic insights to senior leaders and other key stakeholders to drive business decisions.
  • May provide guidance and on-the-job training to team members.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

  • At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.
  • Additionally, our career path planning and continuing education assists employees with their professional goals.
  • For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
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