Senior Business Relationship Manager

Centuri Group, Inc.•Phoenix, AZ

21h

About The Position

The Senior Business Relationship Manager (BRM) will drive adoption of enterprise platforms. This role is centered on strategic partnership, change leadership, and business alignment. You’ll work closely with business leaders to understand priorities, guide adoption, navigate change, and pivot as needed to ensure technology delivers real value. Acting as a bridge between the business and IT, you’ll help translate needs into enterprise-level capabilities, shape demand, and influence sequencing and decisions. This role will own the coordination needed to drive technology adoption, including facilitation of timelines, dependencies, decision points, and readiness activities, while partnering with delivery teams for build and execution.

Requirements

Bachelor’s degree or equivalent experience in business, IT, or related field.
8+ years of experience in technology-enabled business transformation.
Strong understanding of enterprise platforms (Salesforce, SAP, Dayforce, Microsoft Fabric).
Strong business, financial, and organizational acumen, with experience supporting investment and prioritization decisions through cost-benefit analysis and business case development.
Excellent communication and interpersonal skills; comfortable working directly with field users.

Nice To Haves

Utilities, infrastructure, construction, or asset-intensive industry experience (preferred).

Responsibilities

Act as the primary strategic point of contact between business units and IT leadership.
Build trusted relationships with Operations, Safety, Finance, HR, and Corporate leaders.
Understand business strategies, operational challenges, and growth objectives.
Create and maintain business cases, including cost-benefit analysis and return on investment projections, to help leadership understand expected efficiency gains, tradeoffs, and timing to value.
Stand up and help operate the Center of Excellence (CoE) model, establishing governance, intake, and decision cadences to prioritize the product roadmap based on business and leadership feedback.
Translate business needs into enterprise-level capability discussions, partnering with Solution Architects and Product Owners to refine requirements into actionable epics and user stories, including scope, assumptions, and measurable outcomes.
Proactively shape and prioritize demand across enterprise platforms.
Partner with Platform teams to ensure requests align with enterprise standards.
Communicate complex technology concepts in clear business terms.
Influence decision-making through data, insights, and relationship-based credibility.
Identify and escalate risks, misalignment, or value leakage early.
Mentor Business Relationship Managers as the capability scales.