Senior Business & Quality Improvement Analyst

University of Maryland, Baltimore-posted 6 days ago

$100,000 - $110,000/Yr

Full-time • Mid Level

Baltimore, MD

1,001-5,000 employees

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The University of Maryland School of Medicine (UMSOM), Department of Medicine - Administration Division, is currently recruiting a Senior Business & Quality Improvement Analyst. Benefits (Exempt Regular): UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, along with additional exciting perks that employees can take advantage of. This position participates in a retirement program (pension or optional retirement plan/ORP) that must be selected and is effective on your date of hire. Exempt regular staff receive a generous PAID leave package that includes over 4 weeks of vacation accrued each year, 15 paid holidays, 3 personal leave, unlimited accrual of sick time, and comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job). UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland.

Lead the development business and quality process improvement models and implementation for efficiency and effectiveness.
Lead multidisciplinary teams to achieve improved quality care projects and initiatives. Identify resources needed, people to be involved and the logistics of accomplishing the project. Responsible for ensuring that the goals are met based on action plans.
Develop strategy, constructs business models, program work plans, long-term goals, and other strategic objectives to build and operationalize the program(s) and advance the mission.
Document and analyze workflow for major processes to identify inefficiencies. Develop improvement solutions, present key performance indicators (KPIs) to management to assist in implementation decisions.
Develop novel strategies to support consistent business and change management practices, measurement of outcomes, achievement, and performance. Assure that practices and outcomes are aligned with programmatic and university mission and strategic direction.
Use innovative redesign processes to achieve efficiencies and effective use of resources. Identify approaches for continuous quality improvement.
Assist in implementation of new processes and monitors programmatic performance and trends as well as financial goals. Aligns standards and practices to support business practices.
Prepare reports, develop databases, and analyze data that increase data driven decisions in a timely and effective manner.
Perform other duties as assigned.

Education: Bachelor's degree in business or related field. Master's degree preferred.
Experience: Four (4) years of business operations experience with process redesign and utilization of quality improvement and/or change management strategies.
Knowledge of position requirements. Knowledge of all applicable requirements, regulations, and laws. Skill in effective use of applicable technology/systems. Ability to effectively communicate both verbal and written thoughts, ideas, and facts. Ability to work cooperatively with others and independently. Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well-being and Sustainability, Equity and Justice, and Innovation and Discovery.

Certification/Licensure: Six Sigma or Lean or other change management and/or Project Management Professional (PMP) certifications preferred.

UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, along with additional exciting perks that employees can take advantage of.
This position participates in a retirement program (pension or optional retirement plan/ORP) that must be selected and is effective on your date of hire.
Exempt regular staff receive a generous PAID leave package that includes over 4 weeks of vacation accrued each year, 15 paid holidays, 3 personal leave, unlimited accrual of sick time, and comprehensive health insurance
professional learning and development programs
tuition remission for employees and their dependents at any University System of Maryland school
flexible work schedules and teleworking options (if applicable per job)

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