Senior Business Process Specialist

Skanska • Phoenix, AZ

395d

About The Position

The Senior Business Process Specialist will analyze, design, and implement Business Process Automations to enhance efficiency and effectiveness within the organization. This role involves collaboration with various departments and alignment with the company's overall Business Process strategy, requiring a solid understanding of construction and business operations, strong analytical skills, and data literacy.

Requirements

• Bachelor's degree in business administration, construction management, engineering, or a related field.
• Minimum 5 years prior relevant experience.
• Experience in construction operations is desired.
• Strong data literacy, analytical and problem-solving skills.
• Excellent communication, collaboration, and interpersonal skills.
• Proficiency in process mapping and data analysis tools (Visio).
• Experience converting and automating workflows in Power Automate, Power Apps, Office 365, Power BI, MS Forms, and SharePoint.
• Experience with Microsoft Lists, Teams, and Box is desirable.
• Ability to work independently and as part of a team with a growth mindset.
• Experience managing projects, including planning, execution, and monitoring.
• Detail-oriented with strong organizational skills.

Nice To Haves

• Experience with Lean, Six Sigma, or other process improvement methodologies.
• Certification in Business Process Management (BPM) or related fields.
• Knowledge of project management principles and practices.

Responsibilities

• Connect with employees at all levels to build relationships and understand processes and challenges.
• Map out business processes and develop optimal process automation solutions based on stakeholder meetings.
• Review process maps with stakeholders to establish consensus and approval.
• Develop and test apps and automation tools using the Microsoft Power Platform, adhering to best practices.
• Gather and document potential automation use cases through various methods including surveys and discussions.
• Determine use case prioritization in coordination with other groups to evaluate potential automation use cases.
• Identify process differences across projects/regions to find optimal automation opportunities.
• Coordinate with business stakeholders and developers to create materials for communication, training, and support.
• Create a support model for end users and citizen stakeholders.
• Monitor usage of developed tools, evaluate feedback for enhancements, and manage an ongoing backlog.
• Collaborate with existing groups to advance Business Process Automation efforts.
• Stay updated on the Process Automation landscape, vendor roadmaps, and system upgrades.
• Establish and manage budgets and schedules for projects to ensure timely and on-budget delivery.
• Maintain and update the Citizen Developer Strategy, including standards and training materials.
• Support citizen developers in their local efforts and ensure standards are enforced.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Construction of Buildings
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees