About The Position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Business Process Manager. In this role, you will drive cross-functional business process transformation while enabling AI-powered workflows. Your expertise in process engineering will lead to the design of future-state processes that incorporate automation, resulting in measurable improvements. You will champion a culture of continuous improvement and operational excellence, ensuring that all initiatives align with enterprise standards.

Requirements

  • 8–10+ years in business process engineering, operations, or analysis in global tech environments.
  • Proven track record of facilitating transformation workshops and delivering measurable process improvements.
  • Experience with automation and agentic workflows.
  • Certifications: Lean Six Sigma (Black Belt preferred); Agile/Project/Change Management (PMP, CSM) is a plus.
  • Strong communication and stakeholder management skills.

Responsibilities

  • Develop and execute a roadmap for process re-engineering with automation and AI.
  • Lead workshops to map current-state value stream workflows and uncover pain points.
  • Design future state processes in collaboration with stakeholders.
  • Identify opportunities for automation within redesigned workflows.
  • Document and maintain a centralized process knowledge base.

Benefits

  • Impactful work transforming the way the world learns.
  • Flexible work arrangements.
  • Learning and growth opportunities.
  • Tuition reimbursement of up to $4,000 CAD for continuing education.
  • 2 Paid Days off for Catch the Wave related activities.
  • Access to mental health services and financial planning.
  • Retirement planning.
  • 2 Paid Volunteer Days.
  • Competitive benefits package.
  • Home internet reimbursements.
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