Senior Business Process Consultant

Expeditors • Romulus, MI

1d

About The Position

​​​​​​​The Senior Business Process Consultant will be the key point of contact within the organization for process improvements to enhance efficiency and accuracy of operations. This role will report directly to the Sr. Manager, US Trade Advisory and support consulting, managed service, post entry, and drawback functions.
Work directly with the Manager, Information Systems to understand business requirements and contribute to system enhancements in order to drive efficiencies into operational processes.
Manage a workboard of strategic initiatives and monitor internal execution as necessary within the relevant product groups.
Engage in discussions with Sr. Managers and Product Managers on specific functional requirements and propose system enhancements as needed.
Cascade solutions across Tradewin practice areas to ensure mass adoption.
Drive direction and contribute to Tradewin’s AI committee and assist leadership with implementing AI adoption across the practice.
Engage in software demos and review use cases for new applications as needed.

Requirements

• College our University Degree
• Knowledge of CBP systems, including ACE, as well as brokerage systems
• Competent PC skills, including all Microsoft Office applications, including Copilot. The applicant MUST be comfortable reviewing, analyzing, and manipulating data in both Excel and Access. Power BI and SharePoint experience desired
• Effective interpersonal skills
• Able to maintain strong relationships with ALL internal stakeholders
• Process and operational orientation
• Able to drive processes and process improvements without supervision.
• Licensed Customs Broker, or willingness to obtain LCB within 1-2 years of attaining the position.

Nice To Haves

• Power BI and SharePoint experience

Responsibilities

• Enhance efficiency and accuracy of operations through process improvements.
• Work with the Manager, Information Systems to understand business requirements and contribute to system enhancements.
• Manage a workboard of strategic initiatives and monitor internal execution.
• Engage in discussions with Sr. Managers and Product Managers on specific functional requirements and propose system enhancements.
• Cascade solutions across Tradewin practice areas to ensure mass adoption.
• Drive direction and contribute to Tradewin’s AI committee and assist leadership with implementing AI adoption across the practice.
• Engage in software demos and review use cases for new applications as needed.

Benefits

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees