Senior Business Process Associate

Walgreens•Deerfield, IL

About The Position

As a Senior Business Process Associate, you will provide process management for fleet optimization and real estate transactions. You will collaborate with the Property Technology team to document business requirements and functional requirements for technology and D&A (Data and Analytics) applications. You will act as the liaison between business and technology to ensure on-time, accurate delivery.

Requirements

Bachelor's degree and at least 1 year of experience in a business, real estate or process improvement role OR a High School Diploma/GED and at least 4 years of experience in a business, real estate or process improvement role.
Experience in identifying operational or process issues and recommending solutions to resolve problems.
Experience in learning and applying real estate concepts required to deliver results.
Experience collaborating with internal and external resources to help communicate strategies that meet department goals within budget and established timelines.
Advanced level skill in Microsoft Suite (such as MS Word, Powerpoint, Excel).
Willing to travel up to 10% of the time for business purposes (within state and out of state).

Nice To Haves

Project management experience.
Six Sigma or Lean Six Sigma certification.

Responsibilities

Documents Transaction Management processes, including roles and responsibilities.
Leads functional and cross functional teams to meet objectives, improve processes, and improve stakeholder satisfaction.
Proposes and oversees process improvement plans to support department goals.
Provides process and technology support for Transaction Management process participants.
Serves as a Subject Matter Expert on existing process and technology.
Develops baseline training materials and provides training for the Real Estate team.
Provides first tier technology support, with escalation of issues to application teams as necessary.
Manages escalation demand log.
Ensures resolution of the escalated items.
Serves as the facilitator of the Walgreens Real Estate Committee (REC).
Works with Real Estate Portfolio Managers to develop agenda for weekly Real Estate Committee (REC) meeting.
Leads efforts with relevant parties (e.g., Real Estate Portfolio Manager, Market Planning and Research, Design and Construction) to ensure that all materials are prepared for the REC meeting.
Ensures approved real estate deals are executed within the preset timeline.
Manages REC-approved pipeline and accurately tracks deal metrics.
Develop a set of business and functional requirements for a Transaction Management application to replace the technology tools currently in place and coordinate a technology vendor assessment.
Lead the implementation of transaction management technology, including design review, testing, data migration, and training.