Senior Business Operations Manager, Global Enterprise

Sprout Social

103d • $128,200 - $211,585

About The Position

Sprout Social is looking to hire a Senior Business Operations Manager, Global Enterprise for the Revenue Operations team. Joining the Sales & Success team at Sprout Social is an opportunity to accelerate your career. We’re a dynamic team working to support and scale the leading social media management platform for businesses. You’ll work alongside some of the sharpest minds in the industry while engaging with major brands like Kroger, Reebok, Salesforce, and Canva. You’ll have the opportunity to design your own career path and shape the future of our business—we’re committed to helping you get where you want to go!

Requirements

• 6 - 8+ years of experience in sales operations, business operations or a related leadership role in high-growth or enterprise environments.
• Proven expertise in managing sales processes, forecasting, pipeline management and driving revenue growth through operational improvements.
• Strong experience collaborating across Sales, Marketing, Customer Success and Finance teams to ensure alignment and drive execution.
• Ability to manage complex projects and initiatives with a track record of successfully leading cross-functional teams toward measurable outcomes.

Nice To Haves

• Experience in SaaS or Enterprise Sales environments.
• Expertise in Salesforce and data analytics tools to drive sales insights.
• Prior experience working on large-scale operational projects and program management.
• Exceptional written and verbal communication skills, with the ability to prepare executive presentations and reports that convey strategic insights.
• Strong leadership and team development skills, with a passion for mentoring and developing high-performing teams.

Responsibilities

• Collaborate closely with the VP of Global Enterprise Sales and Senior leadership to define and drive strategic initiatives for the ENT organization.
• Lead the execution of sales operational strategies, managing cross-functional initiatives that improve sales performance, pipeline velocity, and forecasting accuracy.
• Develop and maintain dashboards and reporting infrastructure, providing data-driven insights to optimize sales performance and leadership decision-making.
• Own communication function to the Enterprise organization (ICs and Leadership)—this includes distilling and succinctly explaining important updates and process changes, delivering strategic direction and ghostwriting communication/presentations on behalf of Sales leadership.
• Partner with cross-functional teams (Sales, Marketing Product, Customer Success, Finance) to support sales growth and streamline operations and alignment across groups.
• Act as a trusted advisor to senior leadership, preparing executive presentations and reports that communicate progress, goals, and performance metrics.
• Lead strategic projects from ideation to execution, ensuring timely delivery and alignment with the company’s strategic vision.
• Ensure resource allocation is aligned with business priorities and growth targets.
• Provide mentorship and leadership to junior team members, fostering a culture of accountability, innovation, and continuous improvement.

Benefits

• Insurance and benefit options that are built for both individuals and families.
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program.
• High-quality and well-maintained equipment—your computer will never prevent you from doing your best.
• Wellness initiatives to ensure both health and mental well-being of our team.
• Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity, and inclusion initiatives.
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members.
• Beautiful, convenient, and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting.
• Flexible work location options, including remote work.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 1,001-5,000 employees