Senior Business Operations Coordinator

American Heart Association • Chattanooga, TN

312d

About The Position

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today's biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us. We are seeking a dynamic individual to join the American Heart Association Southeast Executive Operations team as a Senior Business Operations Coordinator. In this role, you will provide essential administrative and project support to multiple executives within the Southeast, ensuring smooth operations and effective communication across all levels of the organization. As part of the Executive Operations team, you will play a key role in maintaining high standards of executive support and operational excellence. The ideal candidate must live in or be willing to relocate to one of these Southeast region states: AL, FL, GA, LA, MS, NC, SC, TN. The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

Requirements

• High School Diploma or equivalent.
• 5 years of relevant experience in an administrative capacity.
• Proficiency with Microsoft Office Applications: Excel, Word, PowerPoint, and Outlook.

Nice To Haves

• Experience providing administrative support to multiple managers or executive-level management.
• Experience in coordinating meetings and events, including contract management, vendor sourcing, logistics, and communications, ensuring seamless execution from planning to follow-up.
• Strong organizational skills, with the ability to manage workflow, calendars, and time effectively.
• Demonstrated ability to work collaboratively in a team environment.
• Proven track record of prioritization and problem-solving to facilitate effective decision-making.
• Familiarity with virtual communication, reporting and collaboration tools such as Zoom, Teams, Microsoft Dynamics, e.1, SharePoint, and Tableau.
• Proficiency in Canva and PowerPoint for creating visually engaging materials.
• Self-starter with a proactive approach to identifying and implementing solutions.
• Strong executive presence and interpersonal skills, with a commitment to being a valuable team player.

Responsibilities

• Provide executive-level administrative support to members of the Senior Management Team (SMT), including calendar management, travel coordination, and expense reporting.
• Prepare internal and external correspondence, such as newsletters, volunteer communications, and recognition pieces.
• Coordinate logistics for both in-person and virtual meetings, ensuring the highest quality experience for all participants.
• Create dynamic and engaging PowerPoint presentations and visual aids, showcasing strong skills in visual storytelling, data visualization, and presentation design.
• Execute technology production for virtual events, leveraging platforms such as Zoom and Teams.
• Maintain contact records, rosters, and distribution lists for SVP teams and volunteer groups.
• Prepare regular and ad-hoc reports for the SMT, providing valuable insights to support decision-making. Implement new systems for tracking information as needed.
• Provide budget support and reporting.
• Collaborate with staff across the region and the National Center to support organizational goals and priorities.
• Undertake additional duties and special projects as assigned, demonstrating flexibility and adaptability.
• Limited travel may be required.

Benefits

• Competitive base salary.
• Merit increases and incentive programs.
• Medical, dental, vision, disability, and life insurance.
• Robust retirement program that includes an employer match and automatic contribution.
• Employee assistance program and employee wellness program.
• Telemedicine and medical consultation.
• Paid Time Off (PTO) at a minimum of 16 days per year for new employees.
• 12 paid holidays off each year.
• Tuition Assistance program for further education.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: High school or GED