Senior Business Manager

GEICO • Palo Alto, CA

19h • $115,000 - $230,000

About The Position

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is seeking an experienced Senior Business Manager to support the Service Engineering Team . This role will report to the Chief of Staff of Service Engineering in Geico Tech. The role is dedicated to supporting the Service Engineering organization in driving, coordinating, and executing work that is critical to the day-to-day running of the business. In this role, you’ll act as a trusted collaborator, keeping priorities on track, streamlining rhythm of the business, executive workflows and driving organizational success.

Requirements

• Bachelor's Degree in relevant field (e.g., Finance, Business, Liberal Arts) and 5+ years of experience in office management, operations management, strategic project management, or related role(s).
• Excellent written and oral communication skills.
• High level of emotional intelligence, discretion, and professionalism
• Positive, flexible attitude
• Self-starter with strong collaboration skills and proven ability to work across organizational and reporting boundaries.
• Exceptional organizational skills and the ability to perform and prioritize multiple projects and tasks seamlessly with excellent attention to detail
• Demonstrated ability to effectively manage competing priorities in fast -paced and ambiguous environment; can adjust priorities, decisions, and actions to respond to multiple demands, unexpected events, and current information daily.
• Proven track record of identifying and implementing improvements that drive operational efficiency and effectiveness.
• Strong business data analysis skills with ability to create effective tables/charts and PowerPoint presentations.
• Ability to handle sensitive and confidential information with discretion

Nice To Haves

• Experience in business management, chief of staff, communications manager , or equivalent role in a complex operations organization that spans multiple US locations and time zones .
• Experience in utilizing curiosity to both deescalate conflict and to diagnos e pain points for teams, moving them to good, and going the extra mile to ensure they are great.
• Ability to smooth out collaboration across groups, challenge decisions, question judgment, and voice concerns.
• Demonstrated experience influencing without authority to drive scale activities with resources shared across an organization.

Responsibilities

• Serve as champion of business operational excellence for the Service Engineering Leadership Team
• Manage the day-to-day operations of the executive office, including rhythm of the business operations, meeting preparation, follow-ups, communication, and executive visits.
• Support budget, headcount management, compliance planning, tracking and remediation in partnership with the chief of staff.
• Act as a liaison between executives and internal/external stakeholders.
• Attend key meetings, take meeting notes with emphasis on action item capture ( who ? , what?, by when?) , and drive follow ups.
• Track email /Slack correspondence and projects as directed.
• Enable the team to prioritize and act on what is the most impactful for our internal customers and identify any roadblocks that might get in the way.

Benefits

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior