Senior Business Manager

Capital One • McLean, VA

14d

About The Position

Senior Business Manager Our team brings data, analytics, and insights to shape critical technology decisions and strategy at Capital One. We work closely with Technology leaders and senior executives in shaping strategic direction, automating real-time data and improving data based decision-making. The team is composed of people with diverse skills and backgrounds including: data analysts, data scientists, consultants and strategists, data engineers, machine learning engineers, and business analysts. As a Senior Manager, Business Analysis at Capital One, you will apply your strategic and analytical skills to major company challenges. You will lead and team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. Specific responsibilities include, but are not limited to : Strategic problem solving: Identify high impact opportunities to transform the associate experience, conduct analysis, and share insights that inform solutions Design: Drive and build key programs and analytics solutions for our partners, including measurement strategy, attribution modeling, and automated insights Experimentation: Partner with clients in experiment design to better understand key drivers of associate behavior Insights & analysis: Analyze the impact of our programs and combine those insights with the latest thinking in organizational science to help our clients make data-driven, informed decisions Successful team members demonstrate competencies in these areas: Purpose: You feel a deep personal connection to improving the associate experience and are motivated by applying advanced analytics in a mission-driven way Analytical thinking: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation. Identify opportunities for improvement and use data to make strategic and tactical recommendations Execution: Develop and test hypotheses, design solutions, assess operational feasibility, support implementation efforts, and develop plans and tools for monitoring outcomes Partnership: Collaborate effectively with other team members and Tech leaders Communication: Strong written and oral communication skills, including visualization skills (i.e., able to “tell the story” and highlight key insights in a clear and concise manner that is easily understood by stakeholders) Results focus: Drives for results and achieves important goals applying strong organizational skills and detail orientation, even amidst ambiguity

Requirements

• Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
• At least 2 years of experience in quantitative analysis
• At least 2 years of experience in qualitative analysis
• At least 1 year of experience in people management
• At least 1 year of experience in project management
• Purpose: You feel a deep personal connection to improving the associate experience and are motivated by applying advanced analytics in a mission-driven way
• Analytical thinking: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation. Identify opportunities for improvement and use data to make strategic and tactical recommendations
• Execution: Develop and test hypotheses, design solutions, assess operational feasibility, support implementation efforts, and develop plans and tools for monitoring outcomes
• Partnership: Collaborate effectively with other team members and Tech leaders
• Communication: Strong written and oral communication skills, including visualization skills (i.e., able to “tell the story” and highlight key insights in a clear and concise manner that is easily understood by stakeholders)
• Results focus: Drives for results and achieves important goals applying strong organizational skills and detail orientation, even amidst ambiguity

Nice To Haves

• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
• 5+ years of experience in quantitative analysis
• 5+ years of experience in qualitative analysis
• 2+ years of experience in people management
• 2+ years of experience in product development
• 2+ years of experience in financial modeling
• 2+ years of experience in economic forecasting
• 2+ years of experience in project management

Responsibilities

• Strategic problem solving: Identify high impact opportunities to transform the associate experience, conduct analysis, and share insights that inform solutions
• Design: Drive and build key programs and analytics solutions for our partners, including measurement strategy, attribution modeling, and automated insights
• Experimentation: Partner with clients in experiment design to better understand key drivers of associate behavior
• Insights & analysis: Analyze the impact of our programs and combine those insights with the latest thinking in organizational science to help our clients make data-driven, informed decisions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level