Wells Fargo-posted 3 months ago
Full-time • Mid Level
Hybrid • San Antonio, TX
1,001-5,000 employees
Credit Intermediation and Related Activities

Wells Fargo is seeking a Senior Business Execution Consultant in our Training & Access Management function within Fraud & Claims Management. In this role, you will lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives. You will ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations. The position involves researching moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business. You will work independently to make recommendations for support function by providing support and leadership, assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience, and collaborate and consult with team leaders in developing project plans, policies and procedures. Additionally, you will provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners.

  • Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives
  • Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations
  • Research moderately complex business, operational, and strategic initiatives that require analytical skills
  • Work independently to make recommendations for support function by providing support and leadership
  • Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience
  • Collaborate and consult with team leaders in developing project plans, policies and procedures
  • Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners
  • 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 3+ years of product or project management experience
  • 3+ years of experience utilizing technical skills with Power BI, Tableau Reporting
  • 2+ years of experience analyzing key performance indicators to drive change and innovation within the business performance
  • Experience utilizing programming languages and data and reporting tools including Power Automate, PowerBI, PowerApps, Tableau, JIRA, confluence and Sharepoint Online
  • Strong analytical skills with ability to turn findings into executable plans to meet business objectives
  • Strong communication and presentation skills, with the ability to synthesize complex information and deliver insights to stakeholders and senior leadership
  • Expertise taking initiative and operating independently with minimal oversight
  • Outstanding research, problem solving, and analytical skills with the ability to turn findings into executable plans
  • Experience enabling decision-making and brokering agreements amongst diverse, differing, conflicting perspectives, and priorities
  • Exceptional organizational, project management, time management, and administrative skills to manage multiple activities concurrently with challenging deadlines
  • Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
  • Ability to exercise independent judgment, creative problem-solving techniques and provide credible challenge to all levels of leadership
  • Ability to articulate complex concepts in a clear manner to multiple levels of the organization
  • Experience supporting a centralized function for training excellence
  • Experience supporting a centralized function for access management excellence
  • Experience creating and executing controls
  • Analytical experience and experience identifying business training needs
  • Experience supporting a team that creates, designs, and publishes training content for a large organization
  • Experience leading train-the-trainer sessions as needed to ensure delivery excellence and consistency
  • Experience consulting on program design and build efforts
  • Ability to travel up to 25% of the time
  • Hybrid work schedule
  • Ability to work additional hours and flex schedule to meet the needs of the business
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