Senior Business Development Representative

Findhelp, A Public Benefit Corporation•Austin, TX

58d•$100,000 - $140,000•Hybrid

About The Position

Weâre changing the way people connect to social care. At Findhelp, weâve built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers. Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010. As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs. Job Overview: The Business Development Representative will play a pivotal role in generating and qualifying leads to drive new business opportunities for Findhelp. This role is ideal for someone passionate about sales and relationship-building, with a focus on setting up qualified opportunities for the sales team to close. The BDR will engage in high-volume, high-quality outreach to prospects, leveraging prospecting best practices and CRM tools to ensure successful handoffs to Account Executives (AEs), Senior Account Executives (SAEs), and Regional Directors (RDs). They will be accountable for achieving a quota of Sales Qualified Meetings (SQMs) within their designated territory.

Requirements

BA/BS degree or similar college level education; in lieu of degree, relevant skills or equivalent experience
2-5 years of selling in a SaaS environment (healthcare strongly preferred)
Proven track record of meeting or exceeding sales goals and quotas
Experience with outbound prospecting, cold outreach, and lead qualification
Strong communication and relationship-building skills

Responsibilities

Lead Generation & Research:
Partner with AEâs, SAEâs, and RDs to identify and research key decision-makers and target accounts
Utilize tools like LinkedIn, ZoomInfo and other resources to gather insights on prospectsâ areas of interest, key initiatives, and pain points.
Document all prospect information in HubSpot for personalized outreach and for use by the sales team in future engagements.
Outbound Prospecting:
Conduct targeted outbound outreach via emails, calls, and LinkedIn to connect with and engage potential leads.
hubSupport sales campaigns by reaching out to prospects generated from conferences and marketing efforts.
Create and execute cold outreach strategies tailored to individual prospects.
Lead Qualification:
Apply a structured qualification framework (e.g. BANT â Budget, Authority/Decision Making Process, Need, and Timeline) to assess lead potential and ensure only high-quality prospects are passed on to the sales team.
Track and document all activities, including prospect interactions and qualification status, within HubSpot.
Relationship Building:
Establish and nurture relationships with key decision-makers, positioningFindhelpâs platform as a solution to address their challenges and improve outcomes.
Use consistent follow-up strategies to maintain engagement with prospects over time.
Appointment Setting & Demo Coordination:
Schedule qualified meetings, product demos, and Findhelp overview sessions for AEs, SAEs, and Regional Directors.
Provide clear documentation of all interactions, including relevant prospect context, contact, and discussion history, to ensure a seamless handoff.
Pipeline Management:
Maintain accurate and up-to-date information on leads and activities in HubSpot, ensuring no prospects fall through the cracks.
Track activities like calls made, emails sent, meetings booked, and opportunities created.
Market Research & Competitive Insights:
Stay current on industry trends, competitor offerings, and customer pain points.
Share valuable insights with sales and marketing teams to refine targeting, messaging, and product positioning.
Cross-Department Collaboration:
Collaborate closely with the marketing team to align on campaigns, messaging, and outreach strategies.
Ensure smooth lead transition and follow-up in coordination with other sales team members.
Achieve KPIs and Metrics:
Consistently meet or exceed performance targets, including lead generation, meetings booked, and opportunities created.
Continuous Learning & Development:
Develop a deep understanding of the Findhelp platform, buyer personas, and our target market.
Engage in ongoing personal development to stay current with best practices in sales development and prospecting.