Senior Business Consultant

Teciem

About The Position

The Work We Do Teciem designs, builds, and delivers treasury and capital markets software solutions for financial institutions worldwide. We serve banks of every size and geography, offering the right setup for the right need. Our solutions are designed to replace multiple disconnected systems with one complete, front-to-back platform, helping customers to capture trading and business opportunities quickly, clearly and with control. We cover the entire trading lifecycle, ensuring that everything - from execution to position keeping, to risk management – runs smoothly. With decades of experience and one of the largest, most diverse client bases in the industry, we turn deep industry knowledge into software that covers most asset classes, meets complex real-world treasury and capital market's needs, and adapts as markets evolve. What will you contribute? Reporting to the Senior Manager, the senior Business Consultant is responsible for data analysis and mapping, system configuration, implementation, consultative training and/or reinforcement of training, and implementation support of software applications for new and existing clients. Follow project standards within established timeframes and at defined quality levels, and ensure projects are completed according to schedule and client specifications. This position is client-facing and requires travel to the client site as the project warrants. Work performed is typically moderately complex.

Requirements

Minimum of 5 years of experience in relevant area of expertise, preferably for a financial institution or an industry software company.
Client facing service experience required.
Software implementation, support, or training experience strongly preferred.
Experience with project management disciplines preferred.
Experience with Teciem products a must, specifically Kondor.

Responsibilities

Interact with client, consultatively, to determine project requirements and needs analysis.
Establish and/or assist client with configuring system parameters and controls based on client’s business practices and processes; recommend best practices; review setup with clients and gain client acceptance.
Conduct data analysis and mapping activities for assigned applications if applicable.
Analyze source data files and map data to target application for use by technical resources to develop programs.
Provide on-site or remote support during client conversions as applicable.
Establish and/or assist client with establishing system parameters and controls based on client’s business practices and processes, recommend best practices, review setup with clients, and gain client acceptance.
Conduct data mapping activities for assigned applications if applicable.
Analyze source data files and map data to target application for use by technical resources to develop programs.
Test and troubleshoot system configuration and functionality.
Validate new system input, output, and connectivity.
Identify, research, and assist in resolving any issues with technical resources.
Facilitate converted database validation work sessions with clients as applicable.
Assess and report risks during project and participate in the development and implementation of mitigation plans.
Communicate project scope, status, and risks to all stakeholders.
Record accurate and timely accounting of time spent on project related activities.
Follow established project, departmental, company procedures and quality standards.
Follow established project management standards.
Provide activities related to the management of assigned implementation projects to bring the project to a timely close and transition the client appropriately.
Complete post-implementation tasks in a timely manner.
Update internal documentation as applicable.
Provide subject matter expertise to internal staff including, but not limited to, sales, development, support, training, professional services as needed.
Participate in the development of implementation or training content.
Conduct software training and/or reinforce prior training to both external clients and internal staff.
Maintain, enhance, and broaden knowledge and skills of software applications and industry practices.