The Senior Business Consultant serves as an advisor, consultative leader, and partner between the North American Commercial Banking business/group and Technology & Operations to define and document technology roadmaps for Emerging Middle Market / Middle Market. The role involves investigating and identifying strategies to optimize business operations and services, informing business decisions, and defining business requirements to inform technology build and operations. This includes sourcing and analyzing relevant data, reviewing and documenting business processes, and collaborating with business stakeholders. The consultant will direct, manage, and coordinate team members, including other project managers, business and technology resources, user groups, internal and external consultants and contractors, as well as vendors and external regulatory organizations. The position provides thought leadership in the development of new ideas, processes, and emerging technology, and offers strategic input into business decisions as a trusted advisor. The consultant will also lead change management programs, facilitate discussions, and ensure that business needs align with technology solutions.
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Job Type
Full-time
Career Level
Senior
Industry
Credit Intermediation and Related Activities
Education Level
Bachelor's degree