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Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building. Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve. The Senior Business Analyst is responsible for analyzing and improving operational processes associated with onboarding and supporting customers. This role will work closely with the operations team to understand their needs as well as the engineering team to develop requirements and throughout the software development cycle. This person has prior experience with software-as-a-service (SAAS) distribution models. The Senior Business Analysis will become the go-to subject matter expert on implementing and supporting the product(s).