Senior Business Analyst

Fidelity InvestmentsWestlake, TX
220dOnsite

About The Position

The Health & Welfare Implementation Senior Benefits Analyst (BA) will utilize their consulting, analysis, and domain skills to provide the best outcomes for our client, their participants and Fidelity. The Health & Welfare Implementation Benefit Analyst is a key member of the Health & Welfare (HW) Center of Excellence Implementation and Migration team that services Fidelity clients. The role provides for the ability to work in a growing Health & Welfare offering, access to scalable technology while continually enhancing your knowledge of the Health & Welfare benefits administration landscape.

Requirements

  • Bachelor's degree or equivalent years of industry experience
  • 3+ years of Health and Welfare benefits service experience
  • 3+ years of experience (and demonstrated competence, depth, and breadth) of professional experience
  • Prior client implementation and/or platform migration experience a plus
  • Experience in Agile preferred, but not required
  • Proficient with Microsoft Office applications
  • Ability to independently manage one's own workload
  • Regulatory and legislative knowledge in aligned service area
  • Understanding of benefits administration systems
  • Demonstrates excellent communication skills (written and verbal)
  • Ability to conduct analysis and document findings
  • Procedure execution and process improvement

Responsibilities

  • Align, plan, and execute new product capability delivery with in-flight implementations
  • Drive and/or support execution of key implementation activities (example: data conversion load)
  • Participate in validation and/or testing efforts to ensure results meet the client and/or product offering requirements
  • Partnering with the Director- Client HealthCare Consulting to define client specific configurable variations to support a client plan and/or administrative requirements
  • Performing root cause analysis to determine gaps or trends for continuous improvement opportunities
  • Submitting requests and/or assisting with translation of business requirements to technology partners, as applicable
  • Creating training material and reference material for participant services
  • Assisting and coaching the broader virtual team
  • Engaging in and/or leading ongoing courses to support continued personal development
  • Review client provided documents and the Information Requirements Checklist (IRC) and/or Plan Administration Manual (PAM)/Status Change Matrix (SCM) and complete the Client Requirements Tool with the clients plan rules
  • Document gaps for the Client HealthCare Consultant to follow up on
  • Provide support to Client HealthCare Consultant on Requirements Workshop call

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

Education Level

Bachelor's degree

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