Senior Business Analyst
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About The Position
The Senior Business Analyst will operate in the realm of data science/analysis and serve as subject matter experts on the application of statistics and machine learning into business operations. This role will conduct research and analysis to identify business insights that seek to improve the Customer Experience and overall business efficiencies (productivity, cost, value). In this role you will be analyzing data and partnering with cross functional teams to identify objectives, opportunities, and make business recommendations. Your work will be both analytical and experimental in nature and include prototyping of new analysis, investigating data, evaluating performance, and summarizing your findings back to key leaders for action. You are expected to be a versatile individual with strong relational database and core BI skills. Business ownership related to the Services Delivery and Support organizations.
