Senior Business Analyst

Enterprise Mobility • Saint Louis, MO

437d • Remote

About The Position

The Senior Business Analyst position at Enterprise Mobility focuses on Identity and Access Management (IAM) initiatives within the Information Security Office. The role involves collaborating with stakeholders to gather requirements, analyzing data for trends and improvements, and acting as a liaison between business and IT. The analyst will lead strategic IAM initiatives, ensuring a secure environment for productivity and protecting critical data and systems. This position offers the flexibility of remote work within the U.S., excluding Alaska and Hawaii, and requires adherence to Central Standard Time core business hours.

Requirements

• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future.
• Must reside in St. Louis, Missouri, or immediate surrounding area.
• Must be able to work a schedule within U.S. Central Standard Time core business hours.
• Must be committed to incorporating security into all decisions and daily job responsibilities.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Proficiency in data analysis and visualization tools (Excel, SQL).
• Strong verbal and written communication skills to effectively convey findings and recommendations.
• Strong problem-solving skills and the ability to analyze data and make data-driven decisions.
• 3+ years of business analysis experience in an information technology setting with exposure to various methodologies (Waterfall, Scrum, Kanban, etc.).
• 3+ years of experience with developing, interpreting, reviewing, validating, documenting functional business requirements and specifications, and use cases.

Nice To Haves

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Experience working with ServiceNow.
• Experience in Agile development methodologies.
• Basic knowledge of Jira and Confluence.
• Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred.

Responsibilities

• Collaborating with stakeholders to understand business needs and gather detailed requirements.
• Analyzing data to identify trends, inefficiencies, and opportunities for improvement.
• Creating detailed documentation of business requirements, processes, and proposed solutions.
• Acting as a liaison between the business and IT, ensuring clear communication and understanding of requirements.
• Assisting in the planning and execution of projects, ensuring timely delivery and alignment with business goals.
• Identifying, defining, and designing key performance indicators (KPIs) to measure the success of implemented solutions.
• Maintaining established service level agreements to manage customer expectations and quality standards.
• Coordinating and facilitating meetings to define key capabilities and requirements that will enable stakeholders to define business strategy.
• Performing task automation, implementing process improvements, and recommending enhancements that result in increased quality and service.

Benefits

• Market-competitive pay
• Comprehensive healthcare packages
• 401k matching
• Profit sharing
• Schedule flexibility
• Work from home opportunities
• Paid time off
• Organizational growth potential

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees