Senior Business Analyst

Mission US
7dRemote

About The Position

The Senior Business Analyst will work alongside a diverse team, including vendors, to drive the design and implementation of technology platforms to fit the business’ current requirements and future enhancements of Mission.

Requirements

  • Bachelor's degree in business, finance, or a related field; OR 5+ years of progressive experience in financial services, insurance, or data analytics industry.
  • 2+ years of Insurance Company, MGA or TPA experience preferred.
  • 5+ years of Business Analyst experience required.
  • Proven success in business requirements gathering, design and development proper documentation for prioritization within the overall roadmap and technology direction.
  • Demonstrated strategic thought leadership around business intelligence capabilities.
  • Demonstrated ability in business facilitation and effective use of project management techniques/tools.
  • Client facing experience is required.
  • Ability to travel up to 20% of the year
  • Excellent communication and collaboration skills required to effectively work with a variety of business partners and distribution partners.
  • Self-motivated and innovative with the ability to set direction, organize and manage own work, and effectively work in collaboration with others.
  • Ability to work dynamically between IT, Operations, and Underwriting Programs is required.
  • Ability to acquire core business acumen within a given industry or customer segment.
  • Ability to synthesize requests, uncover inherent trends, make recommendations about associated implications to business performance, communicate findings and recommendations to a variety of audiences and overall technology roadmap.
  • Relationship building
  • Conflict resolution
  • Team player
  • Project management
  • Financial analysis
  • Commercial acumen
  • Communication and presentation acumen
  • You must live in the United States and be authorized to work in the United States without requirement of employment sponsorship/visa.

Nice To Haves

  • Knowledge of business key performance indicators (KPIs) with a preference in KPIs for the risk, insurance, and claims industry.
  • Experience in the commercial insurance industry and regulatory environment.
  • Master’s degree or equivalent experience preferred
  • Project management experience and managing business projects for the full life cycle, from inception to implementation.
  • Negotiation and conflict resolution skills.
  • Understands the fundamentals of commercial insurance and claims processes/services.
  • Working knowledge of insurance technology (i.e., policy and program admin systems).
  • Understanding of Agile project management and development process.
  • ISO knowledge and experience is highly preferred

Responsibilities

  • Analyze business requirements and determine the appropriate tools and approaches, and the application of standards and best practices.
  • Analyze data and develop insights to drive business strategy and decision-making.
  • Collaborate with other team members to define and establish standards, framework, and best practices for delivery of technology applications and products.
  • Work with team members to adhere to repeatable and scalable processes for the collection, design, and prioritization of work.
  • Develop and maintain relationships with internal and external stakeholders to identify emerging trends, needs and opportunities to provide distinctive value and outcomes from the services and data.
  • Maintain a strategic outlook and stay current with leading technology products and techniques.
  • Develop and maintain a working knowledge of key business processes to be seen as a trusted advisor to the business in bringing technology to bear on business problems and procedures.
  • Develop and design testing protocols.
  • Develop and conduct testing of software deployment and updates.
  • Create and maintain business process documentation and requirements.
  • Manage and execute projects, including developing project plans, timelines, and deliverables.
  • Create and deliver presentations to stakeholders on project progress and findings
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