Senior Business Analyst – CMS MAS (Medicare Appeals)

TISTA Science and Technology Corporation•Rockville, MD

9h•Hybrid

About The Position

The Senior Business Analyst supports the CMS Medicare Appeals System (MAS) by leading business case development, requirements analysis, and stakeholder engagement within an agile environment. This role is responsible for facilitating requirements sessions, developing functional documentation, and ensuring business needs are clearly communicated to technical teams and stakeholders. At TISTA, you’ll do meaningful, mission‑driven work that improves lives alongside teammates you trust and leaders who are transparent and supportive. We invest in your learning and internal mobility so you can build a career that keeps advancing. We’re proud to serve and hire Veterans, and we put people first in everything we do.

Requirements

Experience performing business case development and requirements analysis.
Experience developing use cases and functional documentation.
Self‑motivated with excellent verbal and written communication skills.
Ability to clearly define and articulate requirements to technical and non‑technical audiences.
Experience working within agile frameworks.
Must be a U.S. Citizen
Must be able to obtain and maintain a CMS Public Trust clearance.
Bachelor’s degree (BS/BA) required or equivalent applicable experience.

Nice To Haves

Five (5) or more years of experience supporting Medicare claims and appeals programs.
Ten (10) or more years of experience in: Requirements facilitation.
Ten (10) or more years of experience in: Storyboarding.
Ten (10) or more years of experience in: Functional specification development.
Ten (10) or more years of experience in: Use case diagramming.
Scrum Master Certification

Responsibilities

Perform business case development and detailed requirements analysis.
Develop and maintain use cases, user stories, and supporting documentation.
Lead requirements gathering and facilitation sessions to ensure requirements are accurate, complete, and clearly defined.
Communicate requirements effectively to other analysts and development teams.
Collaborate with agile teams and participate in agile ceremonies (e.g., backlog refinement, sprint planning, reviews).
Demonstrate product functionality to stakeholders to validate requirements and confirm expected outcomes.
Support functional specification development, storyboarding, and use case diagramming.
Serve as a key liaison between business stakeholders and technical teams throughout the system development lifecycle.