Senior Business Analyst

Waste Management, Inc. (WM)•Windsor, CT

5h•$95,700 - $140,000•Hybrid

About The Position

WM, a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. I. Job Summary Acts as a liaison between the Technology and the business on request for new systems and enhancement of existing systems. Conducts advanced level business process analysis, needs assessments preliminary cost/benefit analysis, project scoping, and requirements elicitation and documentation to align Technology solutions with business initiatives. Provides leadership and mentoring to junior analysts.

Requirements

Education: Bachelor's Degree (accredited) in Computer Science, MIS, Business Administration, or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relevant work experience.
Experience: 5 years of relevant work experience (in addition to education requirement).
Advanced requirements analysis: Ability to handle complex, cross-functional requirements and systems.
Leadership: Ability to mentor junior BAs and manage project timelines.
Advanced technical understanding: A deeper understanding of IT systems, databases, cloud technology, and software development methodologies (Agile, Waterfall).
Risk management: Assess risks and dependencies in projects, propose solutions to mitigate them.
Change management: Ability to manage changes in scope, requirements, or stakeholder expectations.

Nice To Haves

CCBA or CBAP certification preferred but not required
SQL ability preferred but not required

Responsibilities

Leads the requirements gathering and analysis for large, complex projects.
Acts as the liaison between business users and IT developers during the project lifecycle.
Contributes advanced knowledge in formulating systems scope and objectives relative to the organization's business plan and business architecture.
Documents requirements and manages communication with stakeholders at all levels, ensuring that business needs are clearly understood and documented.
Coordinates with users and facilitates working sessions to determine and document business and user requirements, process flow definitions, and functional specifications.
Responsible for document repositories, maintenance and updates of project documentation library. Oversees and ensures the quality of the requirements documentation and deliverables.
Coordinates with QE to formulate test plans and with the project team to gain business user acceptance.
Reviews progress and evaluates results for accuracy and efficiency.