The purpose of this Statement of Work (SOW) is to outline the objectives, tasks, and deliverables for a Business Analyst to assist with the analysis and workflow mapping of the business processes for the Oregon State Fire Marshal (OSFM) Emergency Response Services Division. The contractor will provide analysis expertise for the project through the initial analysis and design phases, capturing the current state, envisioning the future state, and conducting a comprehensive gap analysis. The goal is to produce a final set of requirements for a new system and an accompanying Request for Proposal (RFP).