Senior Business Analyst

NYUNew York, NY
1d$100,000 - $120,000

About The Position

Manage functional support of the University’s student information system (SIS) and other ancillary systems and applications for Global Enrollment Management and Student Success (GEMSS,) and other university-wide partners. Develop standards, practices, and processes to ensure compliance with legal and University requirements. Lead data integrity efforts through audits, creating and maintaining documentation, and advising university partners through trainings and process management strategy support. Maintain advanced knowledge of system functionality and how it applies to business needs, processes, and procedures. Project manage system adjustments and implementations, ensuring dependencies and impacts on other functional areas and integration points are identified and addressed. Design, configure, develop, test, implement and maintain approved applications, including reports, interfaces, and data conversions. Effectively liaise with business owners, stakeholders, subject matter experts, NYUIT developers, and external vendors to translate needs, ensure accurate understanding and acceptance of system configurations, and oversee and communicate progress.

Requirements

  • Bachelor's Degree
  • 5+ years relevant experience or equivalent combination of education and experience.
  • Experience with student applications in an academic environment.
  • Must include experience with systems applications and analysis, integrated systems and providing user support services.
  • Strong functional and technical experience in the PeopleSoft Financial Aid Campus Solutions module.
  • Ability to diagnose and troubleshoot system errors with exceptional attention to detail and accuracy.
  • Strong collaborative skills and demonstrated ability to manage and execute projects independently.
  • Proficient with MS office applications.
  • Ability to effectively communicate technical information to non-technical audiences.
  • Able to complete tasks with aggressive timelines.
  • Strong desire to serve students, faculty, and administrators in a university support setting.
  • Excellent organizational, interpersonal, communication and client support skills.
  • PeopleSoft Campus Solutions Query, SQL experience, BRIO, Tableau or similar reporting tool.
  • Ability to interact with a diverse population and all levels of personnel, and to demonstrate tact and diplomacy.
  • Ability to develop positive and cooperative relationships with students, faculty, staff, parents, professional colleagues, and the public.

Nice To Haves

  • 3+ years experience with batch process schedulers (BMC Control M, PeopleSoft, or similar).
  • Relevant courses (systems analysis, database systems, Java, web programming).
  • Experience with security administration for related systems and applications (e.g., PeopleSoft) and supporting mainframe systems.
  • Demonstrate understanding of programming logic (examples: SQL, XML, HTML, and/or JavaScript).
  • Understands the working of a relational database (examples: PeopleSoft 9.x, ImageNow).
  • Experience with Windows OS, Linux/Unix.

Responsibilities

  • Manage functional support of the University’s student information system (SIS) and other ancillary systems and applications for Global Enrollment Management and Student Success (GEMSS,) and other university-wide partners.
  • Develop standards, practices, and processes to ensure compliance with legal and University requirements.
  • Lead data integrity efforts through audits, creating and maintaining documentation, and advising university partners through trainings and process management strategy support.
  • Maintain advanced knowledge of system functionality and how it applies to business needs, processes, and procedures.
  • Project manage system adjustments and implementations, ensuring dependencies and impacts on other functional areas and integration points are identified and addressed.
  • Design, configure, develop, test, implement and maintain approved applications, including reports, interfaces, and data conversions.
  • Effectively liaise with business owners, stakeholders, subject matter experts, NYUIT developers, and external vendors to translate needs, ensure accurate understanding and acceptance of system configurations, and oversee and communicate progress.
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