Senior Business Analyst

General Dynamics • Arkansas City, AR

219d • $76,500 - $103,500 • Remote

About The Position

GDIT has an opportunity for a dynamic and talented candidate to join our team supporting the Administrative Office of the US Courts (AOUSC) Case Management Systems Office (CMSO) in its modernization effort for one of its mission-critical applications that is used by all U.S. district and appellate courts' staff members and external stakeholders. CMSO has a mature agile practice using the Scaled Agile Framework (SAFe) and supports a broad range of complex business systems which are instrumental to the AOUSC mission.

Requirements

• Bachelor's Degree plus 5+ years of experience (or master's degree plus 4+ years) in supporting the product owner and agile team.
• Experience with at least one enterprise software development project within the past three years.
• Experience working in Agile software development environments, processes, and practices.
• Experience assisting with testing, by writing acceptance criteria and confirming test cases result.
• Ability to handle a fast-paced Agile software development environment.
• Experience using Agile tools such as JIRA, Confluence, etc.
• Ability to develop & decompose Epics, Features, and User Stories.
• Excellent written and verbal communication skills.
• Strong problem-solving capacity in a highly visible and mission critical environment.
• Strong articulation, listening, and communication skills required for interaction with diverse audiences and self-forming teams.
• Adaptable ability to perform independently and within a team.
• Energetic, goal oriented, detailed oriented, proactive, innovative, hardworking, and patient.

Nice To Haves

• Understanding of database design, SQL Techniques, and perform database queries.
• Experience in Adobe XD, Visio, Figma and usability testing tools.
• Knowledge of user experience (UX) and Human centered design (HCD) processes and methodology.
• Experience with Interaction Design, interaction modeling, and mental modeling.
• Creating user scenarios, user flow, low fidelity, and high-fidelity wireframes.
• Skills in wireframing and/or prototyping tools and methodologies.
• Experience on UX strategy, user research, user interviews, surveys, and usability study.
• Experience on UX analysis to conduct competitive analysis, market assessments and heuristic evaluations.

Responsibilities

• Elicit and capture business requirements in an Agile software development environment.
• Document and manage acceptance criteria, business rules, requirement documents, risks, issues, and dependencies.
• Work closely with Product Owners to prioritize user stories, perform user research, user centered design and usability testing throughout the software development lifecycle.
• Utilize UI/UX and Human Centered Design (HCD) concepts to design and implement technical solutions that meet business needs.
• Decompose Epics into detailed functional and nonfunctional requirements.
• Participate in the development, testing and refinement of Project Backlog Stories (Requirements) with business and technology partners.
• Facilitate the team in developing acceptance criteria for user stories and demonstrate product demos to the client.
• Document standard operating procedures (SOP) and maintain the release information radiator for the team.
• Develop process flow, wireframes, high and low fidelity mockups, and dependency diagrams.
• Support the testing team to ensure the system is aligned with the vision of the business teams.
• Review and maintain documentation for distribution, including project and process documentation, instructional materials, user guides, training manuals, and online content.
• Support and conduct user interviews, group workshops, and surveys as required.
• Conduct business process analysis, workflow analysis, and business process re-engineering.
• Provide technical assistance and guidance through performing gap analyses, workflow analysis, Analysis of Alternative (AoA) studies, business process modeling, wireframes, and storyboards.
• Deliver technical briefings and host meetings to diverse audiences.

Benefits

• Medical plan options, some with Health Savings Accounts.
• Dental plan options.
• Vision plan.
• 401(k) plan with company match.
• Full flex work weeks where possible.
• Paid time off plans including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
• 15 days of paid leave per calendar year.
• 10 paid holidays per year.
• Paid Family Leave program providing up to 160 hours of paid leave in a rolling 12 month period.
• Short and long-term disability benefits.
• Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Transportation Equipment Manufacturing
• Education Level: Bachelor's degree