GE Appliances-posted about 1 year ago
Full-time • Mid Level
Remote • Detroit, MI
Electrical Equipment, Appliance, and Component Manufacturing

The Senior Business Analyst for Salesforce Solutioning at GE Appliances plays a crucial role in designing and implementing Salesforce solutions that meet business needs. This position requires collaboration with stakeholders to validate requirements, design detailed solutions, and provide oversight during the development process. The role emphasizes a strong understanding of Salesforce applications and the ability to translate complex requirements into actionable user stories.

  • Collaborate with stakeholders to validate requirements and acceptance criteria in Jira User Stories.
  • Design detailed solutions for user stories, including data flows, automations, and system integrations.
  • Recommend configuration vs. customization approaches and Salesforce object/field usage.
  • Provide initial effort estimates (T-shirt sizing) to guide development.
  • Participate in user story grooming and Agile ceremonies to refine deliverables.
  • Work closely with developers to clarify complex requirements and ensure alignment.
  • Share Salesforce development best practices and contribute to code reviews.
  • Support application deployment and provide development assistance as needed.
  • Assist in Agile ceremonies, including Sprint Planning, Daily Scrum, and Retrospectives.
  • Bachelor's degree in Computer Science or a related technical field (or equivalent experience).
  • 5+ years of experience in Salesforce development within Sales, Service, or Experience Cloud.
  • Proficient in Salesforce Field Service application.
  • Salesforce App Builder, Consultant, Architect, or similar certifications.
  • Strong communication and interpersonal skills.
  • Master's degree in Computer Science or a related technical field (or equivalent experience).
  • Additional Salesforce certifications in Sales, Service, Experience, or Field Service Cloud.
  • Flexible work arrangements
  • Diversity and inclusion programs
  • Opportunities for professional development
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