Senior Business Analyst - Payment Operations

Western Alliance Bank•Las Vegas, NV

13d

About The Position

As a Senior Business Analyst, you'll collaborate across the organization and lead the analysis of complex business challenges for your assigned business lines, serving as a strategic partner and subject matter expert in systems, processes, procedures, products, and services. You'll drive operational efficiency, optimize workflows, and provide high-level analytical insights to support data-driven decision-making. In this role, you'll collaborate closely with leadership and cross-functional teams to ensure business initiatives align with organizational strategy while fostering continuous improvement. Partner with stakeholders to define business requirements, assess impacts, and prioritize initiatives, ensuring alignment with the organization's strategic goals. Lead efforts to document evaluate and enhance business processes and procedures. Identify opportunities for automation and efficiency improvements. Design and manage complex reports, synthesize large datasets, and develop actionable insights that support executive decision-making. Monitor key performance indicators (KPI's) and analyze transaction data to provide insights and recommendations for operational efficiency. Oversee change management initiatives by developing communication plans and ensuring smooth adoption of process and system changes. Act as a liaison between business units, technology teams, project teams, project sponsors and leadership to drive alignment, resolve challenges, and ensure successful project execution. Assist Senior Project Manager in leading cross-functional meetings to communicate project status between stakeholders, gather feedback, update implementation plans, timelines, milestones, tasks, action items to ensure projects are delivered on time.

Requirements

6+ years of related experience.
Understanding of EPMO (Enterprise Project Management Office) and ECM (Enterprise Change Management) governance frameworks and methodologies.
High school diploma required; Bachelor's degree in related field preferred.
Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
Intermediate to advanced experience with data analysis and research with the ability to identify and escalate cases or inquiries to mitigate bank risks.
Intermediate to advanced skills in MS Office Suite.
Intermediate speaking and writing communication skills.

Nice To Haves

Intermediate to advanced experience with banking applications and systems preferred.

Responsibilities

Collaborate across the organization and lead the analysis of complex business challenges.
Serve as a strategic partner and subject matter expert in systems, processes, procedures, products, and services.
Drive operational efficiency and optimize workflows.
Provide high-level analytical insights to support data-driven decision-making.
Collaborate closely with leadership and cross-functional teams to ensure business initiatives align with organizational strategy while fostering continuous improvement.
Partner with stakeholders to define business requirements, assess impacts, and prioritize initiatives, ensuring alignment with the organization's strategic goals.
Lead efforts to document evaluate and enhance business processes and procedures.
Identify opportunities for automation and efficiency improvements.
Design and manage complex reports, synthesize large datasets, and develop actionable insights that support executive decision-making.
Monitor key performance indicators (KPI's) and analyze transaction data to provide insights and recommendations for operational efficiency.
Oversee change management initiatives by developing communication plans and ensuring smooth adoption of process and system changes.
Act as a liaison between business units, technology teams, project teams, project sponsors and leadership to drive alignment, resolve challenges, and ensure successful project execution.
Assist Senior Project Manager in leading cross-functional meetings to communicate project status between stakeholders, gather feedback, update implementation plans, timelines, milestones, tasks, action items to ensure projects are delivered on time.