Senior Business Analyst, Merchandising Management Systems (MMS)

The Home Depot•Atlanta, GA

12d

About The Position

With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: The Senior Business Analyst, Merchandising Management Systems (MMS) possesses a strong merchandising knowledge base, is a proven business process expert and will be part of a team representing Merchandising Operations in the D29K and D30 specialty selling space ($2B in annual specialty sales). Works cross-functionally with Merchants, IT Engineering, Product, application 3rd party providers and suppliers on assortment changes and troubleshooting for in-store configurable specialty selling. Executes and leads medium or multiple projects including managing expectations of the customer, the stakeholders, the project team, and management. Proposing solutions and alternatives to requirements management for each project that most closely align with the specific timetables, objectives, and business issues at hand. Ensures team completion of assigned tasks during the project life cycle. Catalyst for change in the Merchandising organization. Identifies areas for improvement within MMS and the Merchandising organization. Provides leadership and development coaching/guidance to Business Analysts.

Requirements

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
5+ yrs business experience and/or management consulting preferred.
Minimum of 3 years project management, consulting experience preferably in a retail environment.
At least 2 years of experience managing retail/merchandising process improvement projects.
Cross functional project management experience within The Home Depot.
PC proficiency, including Microsoft Office programs, project management and presentation applications.
AI / ML literacy in Gemini and CoPilot.
Proficient in business process evaluation and procedure development
Demonstrates a thorough knowledge of all tools, processes, methodologies and standards for requirements gathering, documentation and analysis.
Previous experience supervising professionals
Experience or in-depth knowledge of retail merchandising and/or logistics; possesses cross functional retail knowledge.
Strong communication, analytical, organizational, leadership and teamwork skills
Demonstrated experience in process improvement and/or SDLC and project management methodology
PC proficiency, including knowledge of worksheet, word processing, project management and presentation applications

Responsibilities

Represents the Merchandising function in business process evaluation, procedural development, systems requirements definition and systems functional design.
Project/Initiative Management--Partners with senior and department management and cross-functional teams in determining and defining business need/requirements; project plans, risk assessments, communication, implementation, training and change management
Manages the business and project team expectations including addressing project issues, changes
May directly supervise staff members in the development, implementation and support of applications and business processes to meet the client's business requirements.
Driving the requirements gathering efforts for a project (either development or implementation), including managing the expectations of the project manager, the stakeholders, the project team and executive management.
Proposing alternatives and solutions to requirements management for each project that most closely aligns with the specific timetables, objectives and business issues at hand.
Consulting with cross-functional managers, project managers, management and customers to ensure that all projects undertaken adequately address requirement related issues.
Understanding the business case behind all projects, including the motivating factors for all stakeholders.
Working with the Business Manager to analyze all potential opportunities to enhance, improve and refine the requirements gathering processes.
Establishes and reports on metrics of assigned projects to gauge business value (ROI).
Audits and evaluates implemented projects (systems/processes, for example) to support continuous improvement opportunities.