Senior Business Analyst - Healthcare (Remote)

Experian • Madison, MS

1d • $80,237 - $139,077 • Remote

About The Position

As Senior Business Analyst, you will:
Support implementation teams with deployment of Experian's ClaimSource revenue cycle management system.
Provide ongoing assistance to internal teams and clients for remittance payment processing.
Analyze internal processes and recommend improvements to enhance efficiency, automation, and effectiveness.
Document and communicate complex technical solutions to clients and internal stakeholders.
Estimate project scope, complexity, and timelines.
Contribute to product documentation, training materials, and process improvements.
Assign, track, and report on project tasks; communicate with management and project teams.
Build strong relationships with clients and implementation/service teams; participate in regular client calls.
Ensure accuracy and completeness of assigned work.
Provide technical support—including testing, troubleshooting, debugging, and implementing updates.
Review customer data, revenue cycle workflows, and payer notifications; perform optimization and posting reviews.
Collaborate across teams to define requirements and support project execution.
Track change requests and high‑severity issues.
Lead problem-solving on complex issues; provide guidance and training to internal teams and clients.
Support continuous improvement initiatives and resource optimization.
Maintain project plans and outline processes for new programs as needed.
You will report to the Senior Manager of Software Development.

Requirements

• Bachelor's degree; equivalent experience may be considered
• 4+ years experience in medical billing, revenue cycle, claims processing, or a related healthcare setting
• Experience with claims lifecycle, medical billing, remittance and healthcare regulations
• Experience with X12 Healthcare transactions (835 required)
• Experience with host system installations or migrations (Epic, Cerner etc.)
• Advanced analytical skills
• Strong project management skills
• Must work in an Agile team environment
• Work with diverse groups of internal/external organizational members

Responsibilities

• Support implementation teams with deployment of Experian's ClaimSource revenue cycle management system.
• Provide ongoing assistance to internal teams and clients for remittance payment processing.
• Analyze internal processes and recommend improvements to enhance efficiency, automation, and effectiveness.
• Document and communicate complex technical solutions to clients and internal stakeholders.
• Estimate project scope, complexity, and timelines.
• Contribute to product documentation, training materials, and process improvements.
• Assign, track, and report on project tasks; communicate with management and project teams.
• Build strong relationships with clients and implementation/service teams; participate in regular client calls.
• Ensure accuracy and completeness of assigned work.
• Provide technical support—including testing, troubleshooting, debugging, and implementing updates.
• Review customer data, revenue cycle workflows, and payer notifications; perform optimization and posting reviews.
• Collaborate across teams to define requirements and support project execution.
• Track change requests and high‑severity issues.
• Lead problem-solving on complex issues; provide guidance and training to internal teams and clients.
• Support continuous improvement initiatives and resource optimization.
• Maintain project plans and outline processes for new programs as needed.

Benefits

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees