The position involves developing, researching, testing, and implementing business process improvements, procedures, and system changes. The candidate will use independent judgment to gather and evaluate information to make recommendations for improvements to business processes or systems. They will develop alternative views and future business needs to assist management in making business changes to stay ahead of the competition. The role requires researching the external market and internal business to find and leverage patterns and best practices to improve business processes. Advanced analysis skills will be applied in the development of business process models, procedures, and systems. The candidate will lead teams to continually look at process improvement strategies for business processes and systems, evaluate business process changes to identify and document business impacts and benefits at a corporate level, and act as a subject matter expert to provide business requirements for process improvements and system enhancements. Effective interviews and research will be conducted to determine and document the stakeholders, business needs, and requirements. The candidate will serve as a mentor for requirement methodology and analysis best practices, review technical design deliverables to ensure business objectives are reached, assist business stakeholders in designing user acceptance testing, defect reporting, and resolution, and provide post-implementation support, such as problem resolution, adjustments to new procedures, and change management. They will also develop presentations of materials, models, findings, plans, and/or conclusions.