Senior Business Analyst/Consultant – Digital Lab (R&D)

Concord USA • Bay Area, CA

1d • Onsite

About The Position

We are seeking an experienced Business Analyst / Consultant to support digital transformation initiatives within Research & Development (R&D), with a strong focus on laboratory systems and process optimization. This role will support the implementation of a new Laboratory Information Management System (LIMS) and play a key role in driving operational excellence, data governance, and regulatory compliance across global R&D operations. In this role, you will act as a key consultant, partnering closely with scientific, technical, and business stakeholders to assess current-state processes, identify gaps, and define clear functional and technical requirements to enable successful system implementation and adoption. This role supports a strategic digital transformation program aimed at retiring legacy laboratory tools and implementing a modern, scalable LIMS for biospecimen and laboratory data management. The program focuses on improving process efficiency, data integrity, compliance, and integration across digital lab technologies.

Requirements

• 5+ years of experience in business analysis, consulting, or process improvement roles in the biopharmaceutical and diagnostics industry.
• Proven experience applying Lean, Lean Six Sigma, or similar methodologies in complex environments. Related certification is a must.
• Hands-on experience implementing or supporting modern LIMS and biorepository platforms; familiarity with system integrations and complex digital ecosystems.
• Strong understanding of biospecimen lifecycles, laboratory workflows, ethics, and data privacy considerations.
• Ability to leverage connected data to generate insights and support data-driven decision-making.
• Demonstrated experience in change management and driving the adoption of new digital tools and enabling cultural shifts toward standardized, data-driven processes.
• Strong communication skills with the ability to engage effectively with both technical and non-technical stakeholders, including senior leadership.
• Self-motivated individual who can maintain the quality, accuracy, and timeliness of deliverables.
• Strong interpersonal skills and the ability to build effective working relationships inside and outside their functional area.
• Ability to work in a fast-paced, dynamic environment with efficiency, and capable of handling multiple projects.

Nice To Haves

• A scientific background is a big plus.

Responsibilities

• Digital Tool Consulting & Integration: Support the migration from legacy laboratory systems to a unified LIMS platform, ensuring a smooth transition and full divestment of legacy tools by target timelines. Partner with cross-functional teams to ensure seamless integration with existing digital lab technologies and enterprise systems. Advise on best practices for system configuration, data migration, archival, training, and validation.
• Process Improvement & Operational Excellence: Lead process improvement initiatives using Lean / Lean Six Sigma methodologies to reduce inefficiencies and improve laboratory operations. Facilitate operational excellence and process-mapping workshops across multiple functions. Conduct current-state and future-state assessments to identify functionality gaps and scalable solutions aligned with R&D objectives.
• Business Analysis & Stakeholder Engagement: Engage with R&D scientists, engineers, and technical teams to gather, document, and validate business and system requirements. Translate scientific and operational needs into clear, unambiguous functional and technical requirements for vendor implementation. Evaluate implemented solutions to measure value realization and recommend continuous improvements.
• Data Governance, Quality & Compliance: Advise on adherence to FAIR data principles, GDPR, and global data privacy and regulatory requirements. Ensure systems support audit-ready documentation, traceability, and secure management of biospecimens and experimental data. Collaborate with IT and digital teams to enable a strong data backbone supporting automation, connectivity, and emerging technologies (e.g., sensors, IoT).

Benefits

• Health, Dental, and Vision Insurance: Comprehensive coverage to support your overall well-being.
• Employer Contributions to Health Savings Accounts (HSA): For employees enrolled in High Deductible Health Plans, Concord contributes toward your HSA.
• Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a Lifestyle Spending Account (LSA) for wellness and personal development.
• Disability Insurance: Short-term (up to 12 weeks) and long-term coverage, fully paid by the employer.
• Life and AD&D Insurance: Employer-provided coverage with options for additional voluntary coverage.
• Employee Assistance Program (EAP): Support for legal, financial, and personal challenges.
• 401(k) Retirement Savings: 1% employer match.
• Career Growth Opportunities: Pathways for advancement and skill development.
• Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees