Senior Business Analyst – Business Solutions

KCI Technologies Inc.

3d

About The Position

The Business Solutions team is a core part of Enterprise Technology, and at the core of everything we do is a commitment to empowering the people who serve our clients every day. As a Senior Business Analyst, you'll be a trusted internal resource and strategic partner, working across the enterprise to understand complex needs and deliver solutions that make a real difference. This isn't just problem-solving, it's building the foundation that allows our teams to do their best work, creating a ripple effect that reaches all the way to our clients' experience. If you find purpose in the details, take pride in driving meaningful impact across the enterprise, and are passionate about connecting business strategy with real, lasting solutions — we want you on this team.

Requirements

• Bachelor’s degree in Business, Information Technology, Computer Science, Management Information Systems, or related field is required. Experience may be substituted for degree.
• Minimum five years of experience as a Business Analyst or similar role
• Minimum eight years of professional experience in the areas of business advisory, data & analytics, solutions and/or software engineering, and/or IT infrastructure engineering
• Excellent planning, organizational, and management skills
• Excellent written and verbal communication skills
• Great analytical, critical thinking and problem-solving abilities
• Ability to influence stakeholders and work closely with them to determine acceptable solutions
• Pre-employment drug screening and background check are conditions of employment. Motor vehicle checks may be required based upon position.

Nice To Haves

• Master’s degree in Business, Information Technology, Computer Science, Management Information Systems, or related field is preferred.
• IIBA Certified Business Analysis Professional or PMI Professional in Business Analytics certification is strongly preferred
• Experience in utilities, facilities, transportation, water, and/or state/local government markets is preferred
• Demonstrated experience to learn quickly and apply new technologies to solve problems
• Ability to develop and maintain deep knowledge of customers, data, business, and markets
• Experience working in the A/E/C industry
• Experience using and/or supporting users in the Microsoft Dynamics platform
• Experience managing work in Azure Dev Ops

Responsibilities

• Interface between end users, leadership, and our technical teams for complex projects, bridging the gap between technology and business stakeholders
• Perform detailed requirements analysis, document processes, and conduct user acceptance testing to ensure solutions meet the needs of stakeholders
• Identify, prioritize, and translate technical and functional requirements into actionable solutions
• Engage with internal stakeholders and end users to understand how data-driven changes to processes, products, services, software, and hardware can improve efficiencies and add value across the enterprise
• Lead ongoing reviews of business processes and develop optimization strategies
• Perform cost-benefit analysis and evaluate solutions to determine what is technologically feasible and financially and functionally reasonable
• Stay current on the latest process and technology advancements to automate and modernize systems, including our ERP – Microsoft Dynamics and AI solutions
• Work efficiently in a team setting on projects to successful completion, collaborating closely with internal partners at all levels
• Exercise judgement in developing and implementing methods and techniques to obtain desired results following industry best practices
• Deliver services within the allocated budget
• Develop functional and technical documentation that supports teams in understanding and adopting solutions
• Regularly interact and build relationships with team members, managers, customers, and business partners
• Assist with project management for selected projects, helping coordinate efforts across enterprise stakeholders to keep projects on track
• Mentor and/or supervise staff, as assigned
• Provide performance feedback to project staff and supervisors of staff
• Operate independently
• Comply with all KCI policies and procedures
• Complete other duties as required/assigned

Benefits

• We offer a competitive compensation package, family friendly benefits, a collaborative working environment, and the training, mentoring and resources you need to advance in your career.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level