Senior Broker Account Manager

The Jonus Group•Clark, NJ

1d•$80,000 - $120,000•Onsite

About The Position

Broker Account Manager Job Summary Seeking a highly motivated and detail-oriented Broker Account Manager to join a team. This role is pivotal in managing a high-volume book of business, providing exceptional service to clients, and ensuring seamless operations in the areas of life, health, and dental benefits. The ideal candidate will have a strong understanding of RFPs, self-funded medical plans, and ancillary benefits, as well as the ability to pivot quickly and solve problems effectively. This is a full-time, in-office position with the potential for hybrid work after training. Compensation Package Salary Range : $80,000 - $120,000 annually + commission opportunities Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Requirements

Minimum of 3 years of experience in a similar role is preferred, but candidates with less experience will be considered.
Life & Health (L&H) license preferred but not required. Training will be provided if needed.
Proficiency in Excel and familiarity with Imageright, Benefitpoint, and Ease Navigator.
Basic understanding of RFPs, self-funded medical plans, and ancillary benefits.
Strong attention to detail, ability to pivot quickly, excellent problem-solving skills, and a proactive attitude.
Willingness to go above and beyond, staying until the job is done.

Responsibilities

Serve as the primary point of contact for clients, providing exceptional service and support.
Manage a high-volume book of business, including large group life accounts.
Handle service work such as change requests for carriers, claims/billing issues, enrollments, and new applications.
Conduct open enrollment meetings and explain benefits to clients as needed.
Assist with quoting new and renewal business.
Address client needs promptly and effectively, ensuring satisfaction and retention.
Utilize software tools such as Imageright, Benefitpoint, Ease Navigator, and Excel to manage accounts and streamline processes.
Collaborate with internal teams to ensure smooth operations and client satisfaction.