Senior Branch Specialist (Personal Banker)

Consumers Credit Union • Loves Park, IL

359d • $22

About The Position

Join Consumers Credit Union at our Rockford Bell CU location in Loves Park, IL. We are hiring a Senior Branch Specialist (Personal Banker) to join the team! As a Senior Branch Specialist (Personal Banker), you'll develop relationships with our members, become their financial expert, open specialized accounts and educate them about products/services that will have a positive impact on their lives. This position is a combination of being a Personal Banker with some Teller responsibilities. It offers a variety of work throughout the day, involves sales goals, and is exciting for those that enjoy exceeding metrics and earning incentives!

Requirements

• High School diploma or equivalent.
• 2 years of related work experience such as retail, customer service, guest relations, sales, and cash handling.
• High comfort level promoting products and services, educating members, and engaging in sales-oriented conversations.
• Computer proficient in Data Processing Platforms, Email, Internet/Intranet, Instant Messaging, and Microsoft Office.
• Excellent interpersonal, verbal and written skills.
• Ability to multitask and stay organized while working at a fast pace.
• Propensity to be helpful, positive, act with integrity, and to embrace inclusion & diversity.
• Availability to work 40+ hours/week.

Nice To Haves

• Financial Institution, Teller, Personal Banker experience is preferred.

Responsibilities

• Identifying financial products/services that will benefit our members through engaging in consultative conversations.
• Processing a wide array of requests for members such as opening specialized and complex accounts as well as assisting with consumer loan applications.
• Wearing multiple hats and being a collaborative team player by greeting members and directing them to the person who can best help.
• Fielding calls from members who need assistance.
• Ensuring that all policies, procedures, compliance, audits, quality control and balancing standards are adhered to.

Benefits

• Starting hourly rate: $22.50/hr + eligible to earn incentives.
• Medical (High Deductible, HMO and PPO), dental, vision, spending accounts, short-term disability, long-term disability, life insurance and other plans effective date of hire.
• Eligibility to participate in the 401(k) savings plan at any time.
• Automatic enrollment in the pension plan following six months of employment and 1,000 hours of service and reaching age 20.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees