Senior Billing Specialist

Tom McLeod Software Corporation • Birmingham, AL

10h

About The Position

Purpose of the Position: The Senior Billing Specialist ensures accurate and timely billing by validating data, applying contractual terms, and resolving customer inquiries and adjustments. This role supports month-end close, reconciliations, and reporting while partnering with Billing and Accounting to maintain customer-level accuracy, support collections, and uphold the integrity of financial records.

Requirements

• Minimum of 3 years of experience with operational billing management and support, required
• Strong knowledge of billing processes
• High attention to detail and accuracy in documentation
• Strong analytical skills
• Clear and professional communication with customers and internal teams
• Proficiency with billing systems and Microsoft Excel
• Experience with billing processing software, required

Nice To Haves

• Experience in a corporate accounting or finance environment, preferred
• Strong knowledge of billing processes, management, and systems
• Bachelor’s degree, preferred
• Intermediate knowledge of Microsoft Office Suite
• Experience with NetSuite, preferred

Responsibilities

• Prepare and issue customer invoices
• Validate billing data and supporting documentation
• Apply billing terms and customer requirements
• Manage billing adjustments and corrections
• Resolve billing inquiries and disputes
• Maintain customer billing setup and contractual billing information
• Support and assist internal departments as it relates to customer collection and billing efforts
• Perform reconciliations and billing quality assurance
• Execute month-end billing close activities
• Produce billing reports and metrics
• Support the Billing Manager and Accounting Department in ensuring customer level accuracy
• Perform customer payment application, as deemed necessary
• Other accounting projects, as deemed necessary

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level