Senior Billing Specialist

Trustmark

21h • $25 - $36

About The Position

Trustmark’s mission is to improve wellbeing – for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities. About the role Responsible for managing and processing billing activities for clients including handling invoices, reconciling payments and addressing billing issues and inquiries.

Requirements

• High School Diploma or GED with 4 – 6 years of related experience.

Responsibilities

• Coordinates information with Client Payroll Deduction Specialists for a seamless transition from implementation to post-implementation maintenance.
• Maintains a consistent level of contact with clients throughout the post-implementation process to ensure change reports, list bills and payment reconciliation summary reports are accurate.
• Researches moderately complex billing inquiries with a focus on timely and optimal resolution.
• Participates in payroll deduction issue resolution and assists with client suspense account reconciliation.
• Analyzes data and collaborates with others to obtain necessary information for completing requests from internal and external customers (bills, check requests, change reports, reconciliation summaries, etc.).

Benefits

• Health/dental/vision
• life insurance
• FSA and HSA
• 401(k) plan
• Employee Assistant Program
• Back-up Care for Children, Adults and Elders and many health and wellness initiatives.
• Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees