Senior Billing Specialist

Bancroft • Cherry Hill, NJ

46d • $25 - $27 • Onsite

About The Position

We're Hiring: Senior Billing Specialist Location: Cherry Hill, NJEmployment Type: Full-Time, in personDepartment: Revenue Cycle Management FLSA Status: Non-exempt Are you looking for a new professional challenge? Do you want to build a fulfilling career with real purpose? Join Bancroft, one of the region's largest nonprofit human services organizations. Here, you'll be supported by coworkers who are committed to one another, and who strive toward one mission and purpose. As a nonprofit organization, we are solely committed to supporting people with special needs and their families, to help make it One World. For Everyone. The Senior Billing Specialist manages and supports billing systems and processes to ensure timely and accurate reimbursement for services provided. This role oversees billing activities, resolves discrepancies, communicates with funders and stakeholders, and ensures compliance with laws, regulations, and industry standards.

Requirements

• HS diploma, with a certificate or associate's degree in Health Care preferred.
• Demonstrated experience of at least three (3) years in billing and/or funding required.

Nice To Haves

• Advanced proficiency in billing systems and Microsoft Office (Excel, Word, PowerPoint).
• Salesforce experience preferred; quick to learn new systems and payer portals.
• Strong analytical and problem-solving skills with attention to detail.
• Able to work independently, manage priorities, and mentor others.
• Effective communicator with integrity and alignment to Bancroft's mission.

Responsibilities

• Manage end-to-end billing processes, including invoice generation, payment reconciliation, and discrepancy resolution.
• Handle high-volume, complex client accounts and ensure timely claim submission and payment.
• Communicate with funders and case managers to maintain accurate records and strong partnerships.
• Conduct regular billing audits and prepare detailed reports for management.
• Serve as a key resource on billing policies, procedures, and complex transactions.
• Configure and maintain billing software; assist with system upgrades, testing, and troubleshooting.
• Support training for staff on billing procedures and process improvements.
• Collaborate with the Billing Director on A/R research, reporting, and special projects.
• Maintain effective communication with staff, families, and external partners.
• Adhere to Bancroft's Code of Ethics and all regulatory, safety, and compliance requirements.
• Cooperate with state and local agencies during audits or investigations.
• Promote a safe, respectful, and ethical work environment aligned with Bancroft's mission and values.
• Perform other billing and collection duties as assigned; remain flexible to organizational needs.

Benefits

• Meaningful Purpose: We truly make a difference in the lives of others, which inspires us to be better people, and gives us purpose.
• Lasting Bonds: We are a close-knit, committed team who feel like a second family
• Personal Growth: There are opportunities to learn and build skills, professional development, career advancement, tuition assistance, and loan repayment programs
• Outstanding Benefits: We offer competitive salaries, retirement savings program, generous paid time off, medical and dental insurance, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees