Senior Billing and Expense Associate

RouteGenie • Buffalo, NY

2d • $60,000 - $75,000 • Onsite

About The Position

RouteGenie is seeking a Senior Billing & Expense Associate to own the execution of billing, collections, claims billing, sales commission calculations, and expense oversight. This is a hands-on individual contributor role responsible for ensuring revenue is billed accurately, cash is collected efficiently, and company spend is visible and controlled.

This role sits at the center of our contract-to-cash process and works closely with internal teams and external accounting partners to support a clean, scalable finance operation as the business grows.

This is an on-site position (Monday–Friday). The base salary range for this role is $60,000-$75,000.

Requirements

• 4–8+ years of experience in billing, accounts receivable, revenue operations, or accounting operations
• Strong attention to detail and process discipline
• Comfortable owning execution independently
• Strong Excel / spreadsheet skills / ability and willingness to leverage AI agents
• Clear, professional communication skills
• Experience working with outsourced accounting or payroll partners

Nice To Haves

• Experience in SaaS, healthcare, NEMT, or other complex billing environments preferred
• Accounting or finance degree helpful; CPA not required

Responsibilities

• Prepare and issue accurate customer invoices in accordance with contract terms
• Track accounts receivable and manage collections follow-ups
• Resolve customer billing questions and discrepancies
• Maintain contract-to-invoice documentation
• Reconcile invoiced revenue to cash receipts and accounting records
• Identify and escalate risks related to delayed billing or collections
• Execute concierge claims billing workflows from submission through payment
• Track claims status, aging, and denials
• Follow up with payers and partners as needed
• Maintain clear documentation of claims billed versus cash received
• Identify recurring issues or delays and surface trends to leadership
• Calculate monthly sales commissions based on approved compensation plans
• Maintain commission inputs, rules, and supporting documentation
• Prepare commission statements for internal review
• Reconcile commissions to the underlying revenue activity
• Coordinate commission payout inputs with payroll providers
• Flag discrepancies or edge cases for review
• Review accounts payable summaries prepared by outsourced accounting partners
• Track departmental spend against budget
• Monitor recurring vendors and expense trends
• Ensure expenses are coded correctly
• Flag unusual or unexpected spend and support approval processes
• Support revenue and expense review prior to month-end close
• Partner with external accounting firms to ensure a timely and accurate close
• Reconcile key revenue and expense accounts
• Maintain documentation to support audits, reporting, and diligence

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed