Sr. Billing Analyst

Government Acquisitions Inc.•Cincinnati, OH

About The Position

Reporting directly to the Accounts Payable Manager, the Accounts Payable Senior Analyst will be responsible for the accurate compilation and maintenance of accounts payable records. Accuracy, attention to detail and the ability to prioritize and manage their time are key aspects of this position. This position will use analytical, research, problem-solving, project management, organizational and communication skills. This position is key to the successful operations of GAI in completing the sales cycle which is GAI’s core focus.

Requirements

7 to 10 years Accounts Payable & Sales/Use Tax experience preferred or commensurate experience/education.
Self-starter able to research and resolve complex vendor invoicing and RMAs through detailed analysis.
Attention to detail, accuracy and the ability to multi-task, prioritize, and manage time effectively.
Process and results-oriented with efficiency and ability to handle rush periods.
Basic computer skills, with working knowledge of Teams & Outlook.
Advanced working knowledge of excel to include pivot tables and vlookups.
Must be team oriented.
Must act ethically and with integrity and honesty at all times.

Responsibilities

Analyze complex data, diagnose the specific issue and determine action items to process and categorize RMA procedures.
Communicate with the customer, vendor and internal sales and accounting team with emails and phone calls as necessary to identify the summary issue and verify the issue qualifies for RMA processing.
Identify the exact product or service that requires the return process to be completed.
Initiate the RMA process as per ISO requirements and SOP- these 4 steps must be completed within 1 business day.
Drive the RMA process from beginning to end to include the maintenance and upkeep of all necessary documents & tracking spreadsheets while identifying and expediting next steps in the RMA process to completion.
Communicate daily status and schedule to the customer, vendor and internal GAI teams as necessary.
Resolve critical issues, apprising the AP Manager and finance management of difficulties in completing the process.
Complete the full return cycle by tracking every step in the FINANCIAL METRICS-ISO (RMA) spreadsheet and complete cross functionally with all related parties- AP, AR, Sales, Vendors & Customers.
Verify that all funds are returned in a credit memo and posted in Business Central.
Confer with AP Manager to verify and close out the RMA process
Process vendor invoices for payments accurately and on time for amounts due and payable by the company, utilizing OCR when appropriate.
Exercise of discretion and independent judgment regarding identification of root cause for chronic and singular payment issues.
Research and analyzing customer accounts to make key decisions to resolve AP issues.
Resolve payment disputes, while documenting and communicating reasons for payment discrepancies.
Create/update processes and procedures for AP compliance.
Review and verify vendor invoices with company issued purchase orders to validate amounts due.
Notify AP Manager and vendors of any invoicing discrepancies and assist with dispute resolution.
Respond to vendor inquiries regarding invoice and payment status.
Provide estimated shipping dates and input data in Business Central when appropriate.
Monthly Use Tax assessment and reporting in conjunction with Controller
Assist in filing, copying, mailings, and other administrative duties
Other duties as assigned